Arabic-Speaking Hotel Front Desk Specialist

Premier Inn Hotels LLC; Abu Dhabi; On-site; AED 48,000 - 72,000; Full time

Job summary

Premier Inn Hotels LLC in Abu Dhabi is seeking a friendly Hotel Receptionist to welcome guests and support check-in/out procedures. You will manage payments, perform accurate data entry, and maintain reports in a fast-paced environment.

Requirements include minimum one year of front office experience, Opera PMS knowledge, Arabic language skills, and strong communication with attention to detail. The role is on-site with a focus on guest satisfaction and seamless service delivery.

Qualifications

• Strong communication skills and customer-focused approach.
• Detail-oriented with excellent data entry and cash handling.
• Able to work in a fast-paced hotel lobby environment.
• Capable of working independently and as part of a team.
• Proactive and organized with a service-oriented mindset.

Responsibilities

• Greet and welcome guests, answer calls, and provide a warm, brand-aligned reception.
• Explain room rates, promotions, and local information to guests.
• Process reservations and cancellations accurately and handle payments per procedures.
• Identify corporate leads and build long-term relationships.
• Gather and respond to guest feedback to drive service improvements.
• Maintain reception area and stock of supplies; coordinate with other departments.

Skills

Communication

Attention to detail

Under pressure

Teamwork

Organizational skills

Customer service

Tools

Opera PMS

Job description

Premier Inn Hotels LLC in Abu Dhabi is seeking a friendly Hotel Receptionist to welcome guests and support check-in/out procedures. You will manage payments, perform accurate data entry, and maintain reports in a fast-paced environment.

Requirements include minimum one year of front office experience, Opera PMS knowledge, Arabic language skills, and strong communication with attention to detail. The role is on-site with a focus on guest satisfaction and seamless service delivery.