Arabic-Speaking Hotel Front Desk & Guest Services

Premier Inn Hotels LLC; Abu Dhabi; On-site; AED 60,000 - 78,000; Full time

Job summary

Premier Inn Hotels LLC in Abu Dhabi is seeking a friendly hotel receptionist to welcome guests, manage check-in and check-out, and handle payments with accuracy. Your attentive, down-to-earth manner will help you meet guest expectations in a fast, busy environment.

You will respond to queries, provide information on local activities, and coordinate with other departments to ensure smooth service delivery. Arabic language skills are required, with Opera PMS knowledge preferred.

Qualifications

• Minimum 1 year experience as Hotel Receptionist.
• Knowledge of Opera PMS.
• Arabic language skills (speaking, reading and writing).

Responsibilities

• Greet guests and manage check-in/check-out professionally.
• Handle guest queries and provide information on local services.
• Process reservations and cancellations with accuracy.
• Maintain reception area and office duties including emails and filing.
• Communicate guest requests to other departments.
• Ensure cash handling is accurate and payments processed.
• Maintain stock of reception supplies.
• Uphold safety procedures and guidelines.

Skills

Communication skills

Attention to detail

Work under pressure

Team player

Organizational skills

Customer service

Tools

Opera PMS

Job description

Premier Inn Hotels LLC in Abu Dhabi is seeking a friendly hotel receptionist to welcome guests, manage check-in and check-out, and handle payments with accuracy. Your attentive, down-to-earth manner will help you meet guest expectations in a fast, busy environment.

You will respond to queries, provide information on local activities, and coordinate with other departments to ensure smooth service delivery. Arabic language skills are required, with Opera PMS knowledge preferred.