Front Desk Manager: Guest Experience & Team Leader

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Abu Dhabi is seeking a Manager to oversee guest check-ins and staff training. The ideal candidate will have at least 1 year of supervisory experience and a high school diploma. Responsibilities include managing payment processes, maintaining quality standards, and ensuring a positive guest experience. Strong customer service and communication skills are essential in this role. This position offers a dynamic work environment within a reputable hospitality company.

Qualifications

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Process all guest check-ins and verify guest identity.
• Assist management in training and evaluating employees.
• Maintain confidentiality of proprietary information.
• Ensure adherence to quality standards and company policies.

Skills

Customer service

Cash management

Communication

Supervisory skills

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Abu Dhabi is seeking a Manager to oversee guest check-ins and staff training. The ideal candidate will have at least 1 year of supervisory experience and a high school diploma. Responsibilities include managing payment processes, maintaining quality standards, and ensuring a positive guest experience. Strong customer service and communication skills are essential in this role. This position offers a dynamic work environment within a reputable hospitality company.