Front Desk & Guest Experience Specialist

Marriott Hotels Resorts; Dubai; On-site; AED 73,000 - 111,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a guest service associate to manage check-ins, check-outs, and room assignments. You will ensure excellent guest satisfaction through coordination with housekeeping and answering guest inquiries. Ideal candidates are expected to have a high school diploma, and no prior experience is necessary. This position offers a supportive environment within a globally recognized hotel brand.

Qualifications

• No related work experience required.
• No supervisory experience required.
• No specific license or certification needed.

Responsibilities

• Process all guest check-ins, check-outs, and room assignments.
• Coordinate with Housekeeping to track room status and guest concerns.
• Manage guest inquiries and ensure satisfaction.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Dubai is seeking a guest service associate to manage check-ins, check-outs, and room assignments. You will ensure excellent guest satisfaction through coordination with housekeeping and answering guest inquiries. Ideal candidates are expected to have a high school diploma, and no prior experience is necessary. This position offers a supportive environment within a globally recognized hotel brand.