Front Desk Experience Lead

le meridien; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Le Méridien Abu Dhabi is seeking a Front Desk Associate to handle guest check-ins, verify payments, issue keys, and balance daily cash flow. The role requires accurate handling of Marriott Rewards and rate verification while delivering exceptional service.

The candidate should have at least 1 year in related work experience and a high school diploma or GED, with supervisory exposure preferred. The hotel emphasizes a professional appearance and guest-centric service.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.

Responsibilities

• Process all guest check-ins and issue room keys.
• Verify identity, form of payment, and balance receipts.
• Enter Marriott Rewards information and ensure rates are correct.
• Assist guests with directions and property information.
• Balance and drop receipts; manage bank at shift start/end.
• Support training, coaching, and positive staff relations.

Skills

Guest check-in

Cash handling

POS systems

Marriott Rewards entry

Customer service

Education

High school diploma or GED

Tools

POS systems

Job description

Le Méridien Abu Dhabi is seeking a Front Desk Associate to handle guest check-ins, verify payments, issue keys, and balance daily cash flow. The role requires accurate handling of Marriott Rewards and rate verification while delivering exceptional service.

The candidate should have at least 1 year in related work experience and a high school diploma or GED, with supervisory exposure preferred. The hotel emphasizes a professional appearance and guest-centric service.