Guest Experience Lead — Front Desk & Team Coach

Tanqeeb; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

Marriott International’s W Hotels in Abu Dhabi seeks a front desk associate to warmly welcome guests, verify identities, handle payments, and issue room keys. You will accurately enter guest and rewards data, balance daily receipts, and prepare closing reports.

Applicants should have a high school diploma and at least 1 year of related and supervisory experience, with a strong service mindset and attention to detail.

Qualifications

• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Process all guest check-ins and issue room keys, verifying identity and payment.
• Set up accurate guest accounts and enter rewards information.
• Balance and drop receipts; prepare cashier and closing reports.
• Assist management with training, coaching, and maintaining service standards.
• Protect company assets and maintain confidentiality of guest information.

Education

High school diploma or G.E.D. equivalent

Job description

Marriott International’s W Hotels in Abu Dhabi seeks a front desk associate to warmly welcome guests, verify identities, handle payments, and issue room keys. You will accurately enter guest and rewards data, balance daily receipts, and prepare closing reports.

Applicants should have a high school diploma and at least 1 year of related and supervisory experience, with a strong service mindset and attention to detail.