Memorable Guest Experience Specialist

Le Royal Méridien Abu Dhabi; Abu Dhabi; On-site; AED 72,000 - 96,000; Full time

Job summary

Le Royal Méridien Abu Dhabi is seeking a Guest Experience Expert to guide guests through their stay, handle requests, complete reports, and showcase local highlights, making each interaction memorable.

The role requires 1–2 years in Front Office or customer service, fluent English (additional languages a plus), excellent communication, attention to detail, multitasking ability, and a professional appearance with flexible shifts.

Qualifications

• Minimum of 1–2 years of experience in Front Office or a customer service role (hotel experience preferred).
• Excellent communication and interpersonal skills.
• Proficient in hotel systems (e.g., Opera, PMS) and basic computer skills.
• Strong attention to detail and ability to multitask.
• Fluent in English; additional languages are an advantage.
• Professional appearance and positive attitude.
• Flexible to work shifts, weekends, and holidays.

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

English fluency

Other languages advantageous

Flexible shifts

Tools

Opera

PMS

Job description

Le Royal Méridien Abu Dhabi is seeking a Guest Experience Expert to guide guests through their stay, handle requests, complete reports, and showcase local highlights, making each interaction memorable.

The role requires 1–2 years in Front Office or customer service, fluent English (additional languages a plus), excellent communication, attention to detail, multitasking ability, and a professional appearance with flexible shifts.