Front Desk & Guest Experience Specialist

Le Méridien Hotels & Resorts; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

Le Méridien Hotels & Resorts in Dubai is seeking a Guest Experience Expert to ensure memorable stays through proactive service. You will stand at the heart of our guest journey, facilitating check-in/out, guiding guests through local highlights, and delivering a seamless experience that reflects our chic European-inspired brand.

This non-management, full-time role requires a high school diploma (or equivalent) and the ability to move around the property, assist with requests, complete daily

Qualifications

• High school diploma or GED equivalent required.
• No supervisory experience required.
• Equal opportunity employer statement included in posting.

Responsibilities

• Process operational needs during guest stays and check-in/out processes.
• Address guest requests promptly to ensure satisfaction.
• Complete daily reports and share highlights of local area with guests.
• Move about the property to assist guests and perform tasks as needed.

Education

High school diploma or G.E.D. equivalent

Job description

Le Méridien Hotels & Resorts in Dubai is seeking a Guest Experience Expert to ensure memorable stays through proactive service. You will stand at the heart of our guest journey, facilitating check-in/out, guiding guests through local highlights, and delivering a seamless experience that reflects our chic European-inspired brand.

This non-management, full-time role requires a high school diploma (or equivalent) and the ability to move around the property, assist with requests, complete daily