Front Desk Experience Architect

Th8palmdubai; Dubai; On-site; AED 60,000 - 84,000; Full time

Job summary

Th8 Palm Dubai is seeking a Front Desk Agent to greet guests, manage check-in/out, handle transactions, and provide local insights to ensure a memorable stay.

You will balance cash, assist guests with requests, coordinate with other teams, and promote hotel services while maintaining brand standards. The role requires strong communication, basic computer skills, and flexibility for night, weekend, and holiday shifts at our Dubai property.

Qualifications

• High school diploma or equivalent required.
• Experience in front desk or guest services preferred.
• Basic maths and computer literacy essential.

Responsibilities

• Handle registrations and guest data following guidelines.
• Balance cash and process payments; manage check-ins/outs.
• Answer queries, upsell services, and communicate room status.
• Coordinate with Guest Services for luggage or special requests.
• Promote hotel services and maintain brand standards.

Skills

Cash handling

Guest service

Communication skills

Computers

Education

High school diploma

Tools

POS software

Computers

Job description

Th8 Palm Dubai is seeking a Front Desk Agent to greet guests, manage check-in/out, handle transactions, and provide local insights to ensure a memorable stay.

You will balance cash, assist guests with requests, coordinate with other teams, and promote hotel services while maintaining brand standards. The role requires strong communication, basic computer skills, and flexibility for night, weekend, and holiday shifts at our Dubai property.