Front Desk & Aftersales Concierge

Al-Futtaim; Dubai; On-site; AED 46,872 - 71,424; Full time

Job summary

Al-Futtaim in Dubai seeks a Receptionist to be the first point of contact for visitors and callers, ensuring smooth front-desk operations and professional image through strong communication and organizational skills.

You will support daily administrative tasks, coordinate with internal teams, assist with meetings, greet guests, manage inquiries, and help maintain logs and records while contributing to a positive customer experience across the Aftersales division.

Qualifications

• Diploma or Bachelor's in Business Administration or related field preferred.
• 1-3 years front-desk, customer service, or administrative experience.
• Excellent verbal and written communication in English; Arabic is an advantage.
• Proficient in MS Office (Outlook, Word, Excel) with good organizational skills.

Responsibilities

• Greet visitors and callers professionally and route inquiries appropriately.
• Coordinate meetings and assist visitors with access, seating, and refreshments.
• Maintain a neat reception area and manage front-desk operations.
• Support Aftersales by liaising between reception and service teams to enhance customer experience.

Job description

Al-Futtaim in Dubai seeks a Receptionist to be the first point of contact for visitors and callers, ensuring smooth front-desk operations and professional image through strong communication and organizational skills.

You will support daily administrative tasks, coordinate with internal teams, assist with meetings, greet guests, manage inquiries, and help maintain logs and records while contributing to a positive customer experience across the Aftersales division.