Fintech HR Operations Specialist

Confidential; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

Confidential, a fintech and financial services business in the UAE, is seeking a proactive HR Coordinator / HR Associate to support day-to-day HR operations and documentation. The role requires strong IT proficiency, meticulous record-keeping, and hands-on administration across onboarding, visas, and benefits.

Candidates should have 3–5 years of UAE HR experience, a Bachelor’s degree in HR or related field, and excellent communication skills.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 3–5 years of relevant HR experience, preferably within the UAE.
• Good working knowledge of UAE employment documentation and visa-related processes.
• Experience coordinating medical insurance and employee benefits.
• Strong IT skills, including proficiency in MS Office (Excel), and confidence in using HR systems.
• Comfortable learning new software, managing digital records, and improving administrative workflows.
• Excellent organizational skills, attention to detail, and the ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Proactive, resourceful, and solutions-oriented approach, with the ability to follow through on tasks independently.
• High standards of professionalism, discretion, and confidentiality.

Responsibilities

• Manage and maintain accurate employee records, personnel files, employment contracts, and other HR documentation.
• Prepare HR letters, including employment certificates, salary certificates, NOCs, confirmation letters, and other employee-related correspondence.
• Coordinate employee onboarding and offboarding, ensuring all documentation and formalities are completed on time.
• Maintain and update HR trackers, employee databases, and organizational charts.
• Support probation reviews, employee confirmations, and other lifecycle processes.
• Coordinate employment visa applications, renewals, cancellations, Emirates ID processing, and medical fitness procedures.
• Liaise with government authorities and service providers for timely processing.
• Monitor expiry dates for visas, passports, Emirates IDs, and other documents; initiate renewals timely.
• Coordinate medical insurance enrolments, additions, deletions, renewals, and amendments.
• Maintain updated insurance records and monitor policy details.
• Identify opportunities to streamline HR processes through automation and digital tools.
• Ensure HR records are securely maintained and confidential.
• Respond to routine employee queries and support HR policies, documentation, leave, and benefits.
• Coordinate with Finance, IT, Compliance on employee-related matters.
• Provide general HR administrative support and take on additional tasks as required.

Skills

HR coordination

MS Excel

HRIS software

Communication skills

Organizational skills

Education

Bachelor's degree in HR or related field

Tools

HRIS software

MS Office

Job description

Confidential, a fintech and financial services business in the UAE, is seeking a proactive HR Coordinator / HR Associate to support day-to-day HR operations and documentation. The role requires strong IT proficiency, meticulous record-keeping, and hands-on administration across onboarding, visas, and benefits.

Candidates should have 3–5 years of UAE HR experience, a Bachelor’s degree in HR or related field, and excellent communication skills.