Human Resources Coordinator

Confidential; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

Confidential, a fintech and financial services business in the UAE, is seeking a proactive HR Coordinator / HR Associate to support day-to-day HR operations and documentation. The role requires strong IT proficiency, meticulous record-keeping, and hands-on administration across onboarding, visas, and benefits.

Candidates should have 3–5 years of UAE HR experience, a Bachelor’s degree in HR or related field, and excellent communication skills.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 3–5 years of relevant HR experience, preferably within the UAE.
• Good working knowledge of UAE employment documentation and visa-related processes.
• Experience coordinating medical insurance and employee benefits.
• Strong IT skills, including proficiency in MS Office (Excel), and confidence in using HR systems.
• Comfortable learning new software, managing digital records, and improving administrative workflows.
• Excellent organizational skills, attention to detail, and the ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Proactive, resourceful, and solutions-oriented approach, with the ability to follow through on tasks independently.
• High standards of professionalism, discretion, and confidentiality.

Responsibilities

• Manage and maintain accurate employee records, personnel files, employment contracts, and other HR documentation.
• Prepare HR letters, including employment certificates, salary certificates, NOCs, confirmation letters, and other employee-related correspondence.
• Coordinate employee onboarding and offboarding, ensuring all documentation and formalities are completed on time.
• Maintain and update HR trackers, employee databases, and organizational charts.
• Support probation reviews, employee confirmations, and other lifecycle processes.
• Coordinate employment visa applications, renewals, cancellations, Emirates ID processing, and medical fitness procedures.
• Liaise with government authorities and service providers for timely processing.
• Monitor expiry dates for visas, passports, Emirates IDs, and other documents; initiate renewals timely.
• Coordinate medical insurance enrolments, additions, deletions, renewals, and amendments.
• Maintain updated insurance records and monitor policy details.
• Identify opportunities to streamline HR processes through automation and digital tools.
• Ensure HR records are securely maintained and confidential.
• Respond to routine employee queries and support HR policies, documentation, leave, and benefits.
• Coordinate with Finance, IT, Compliance on employee-related matters.
• Provide general HR administrative support and take on additional tasks as required.

Skills

HR coordination

MS Excel

HRIS software

Communication skills

Organizational skills

Education

Bachelor's degree in HR or related field

Tools

HRIS software

MS Office

Job description

About the Role

We are looking for a proactive, organized, and tech-savvy HR Coordinator / HR Associate to support the day-to-day HR operations of our growing fintech and financial services business. The ideal candidate will have a solid HR background, strong administrative and IT skills, and the ability to manage employee documentation and HR processes efficiently.

This role is suited to someone who is detail-oriented, quick to learn, comfortable working with digital tools and HR systems, and capable of taking ownership of assigned tasks while ensuring a smooth employee experience.

Key Responsibilities

1. HR Operations & Documentation

• Manage and maintain accurate employee records, personnel files, employment contracts, and other HR documentation.
• Prepare HR letters, including employment certificates, salary certificates, NOCs, confirmation letters, and other employee-related correspondence.
• Coordinate employee onboarding and offboarding, ensuring all documentation and formalities are completed on time.
• Maintain and update HR trackers, employee databases, and organizational charts
• Support probation reviews, employee confirmations, and other employee lifecycle processes.

2. Visa & Government Documentation

• Coordinate employment visa applications, renewals, cancellations, Emirates ID processing, and medical fitness procedures.
• Liaise with government authorities, and relevant service providers to ensure timely processing.
• Monitor expiry dates for visas, passports, Emirates IDs, and other employment-related documents, ensuring renewals are initiated well in advance.
• Maintain accurate records of visa applications, approvals, and employee documentation.

3. Medical Insurance & Employee Benefits

• Coordinate medical insurance enrolments, additions, deletions, renewals, and amendments.
• Liaise with insurance providers and brokers to resolve employee queries and ensure timely processing.
• Maintain updated insurance records and monitor policy and coverage details.
• Support the administration of other employee benefits in accordance with company policies.

4. HR Systems & Digital Administration

• Maintain accurate employee information in HR systems and other digital platforms.
• Use MS Office, particularly Excel, to maintain trackers, prepare reports, manage employee data, and monitor deadlines.
• Identify opportunities to streamline HR processes through automation, digital tools, and improved documentation practices.
• Ensure HR records are securely maintained, readily accessible to authorized personnel, and handled with strict confidentiality.

5. General HR Support

• Respond to routine employee queries and provide timely support on HR policies, documentation, leave, and employee benefits.
• Assist with maintaining HR policies, procedures, templates, and onboarding materials.
• Support HR reporting, internal audits, and compliance-related documentation.
• Coordinate with Finance, IT, Compliance, and other internal teams on employee-related matters.
• Provide general HR administrative support and take ownership of additional tasks as required.

Candidate Profile

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3–5 years of relevant HR experience, preferably within the UAE.
• Good working knowledge of UAE employment documentation and visa-related processes.
• Experience coordinating medical insurance and employee benefits.
• Strong IT skills, including proficiency in MS Office, particularly Excel, and confidence in using HR systems and digital tools.
• Comfortable learning new software, managing digital records, and improving administrative workflows.
• Excellent organizational skills, attention to detail, and the ability to manage multiple priorities.
• Strong written and verbal communication skills.
• A proactive, resourceful, and solutions-oriented approach, with the ability to follow through on tasks independently.
• High standards of professionalism, discretion, and confidentiality.

What We Are Looking For

We are looking for someone who is smart, hands-on, digitally proficient, and proactive - a person who can manage routine HR operations independently, anticipate upcoming requirements, follow up without constant reminders, and ensure that employee documentation and HR processes run smoothly.

Experience in fintech, financial services, investment firms, or other regulated environments would be an advantage.