Executive Offfice Manager

Le Meridien; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel brand in Abu Dhabi seeks an experienced Administrative Assistant to support the General Manager and team. You will manage correspondence, prepare reports, and ensure exceptional customer service. The ideal candidate holds a bachelor's degree and has 3-5 years of experience in administrative roles within a luxury setting. Strong organizational skills and advanced MS Office proficiency are essential. Join a dynamic team where you can make a meaningful impact.

Qualifications

• Minimum 3-5 years in administrative and office management, ideally in luxury hospitality.
• Ability to manage office operations independently and take initiative.
• Proven capability in handling executive-level correspondence.

Responsibilities

• Assist in preparation of reports and presentations.
• Compose and distribute routine correspondence.
• Manage day-to-day operations to ensure customer satisfaction.

Skills

Excellent organizational skills

Project management

Advanced MS Office proficiency

Outstanding communication skills

Detail-oriented and proactive

Education

Bachelor’s degree in business administration or related field

Tools

Hotel management systems

Job description

JOB SUMMARY

Supports the General Manager and his/her team by completing administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.

CANDIDATE PROFILE

The candidate preferably holds a bachelor’s degree in business administration, Hospitality Management, or a related field, with a minimum of 3-5 years of progressive experience in administrative and office management, ideally within a 5-star hotel or luxury hospitality setting.

Leadership skills are essential, with the ability to manage office operations independently, take initiative, and work without supervision.

The role requires excellent organizational and project management abilities, advanced proficiency in MS Office applications, and familiarity with hotel or property management systems is an advantage.

The candidate must demonstrate outstanding communication and presentation skills as well as interpersonal skills, with proven capability in handling executive-level and ownership correspondence, as well as managing highly sensitive and confidential information with the utmost discretion.

A detail-oriented, proactive, and adaptable approach with pleasing personality is vital, along with a high level of integrity and commitment to excellence.

CORE WORK ACTIVITIES

Providing Documentation and Reporting Support

• Assists managers in preparation of various reports and presentations.
• Assists with the design and preparation of statistical reports as needed.
• Attends, transcribes and distributes minutes, and participation in staff meetings, executive committee meeting and department meetings as needed.
• Makes new files, maintains existing files.
• Maintains giveaway/donation files and assists in making reservations.
• Provides administrative support to manager/s and department.

Supporting Correspondence

• Composes, produces and signs correspondence on routine matters.
• Produces and distributes correspondence as required.
• Answers department phones.
• Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required.
• Sorts and distributes mail.

Ensuring Exceptional Customer Service

• Providing services that are above and beyond for customer satisfaction and retention.
• Managing day-to-day operations, ensuring the quality, standards and meets the expectations of the customers on a daily basis.
• Attends meetings and communicates with executive and peers as an effort to improve quality of service.

Additional Responsibilities

• Ensures VIP amenity requests from GM/DOPS are handled in timely manner.
• Signs for managers and release, with specific permission.
• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends meetings to plan, organize, prioritize, coordinate and manage activities.
• Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
• Informs and/or updates the executives and peers on relevant information in a timely manner.

About Le Méridien

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.