Executive Mobility IT Support Engineer

edara; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technical support company is seeking a skilled IT professional to deliver high-quality technical support for mobile devices and VIP users in Dubai. The ideal candidate will have experience in mobility support for senior executives, extensive knowledge of mobile operating systems, and strong communication skills. This role demands both on-site and remote support, focusing on ensuring seamless service delivery and proactive management of IT needs.

Qualifications

• 3+ years of experience in mobility support and VIP IT services.
• Strong knowledge of mobile operating systems and enterprise mobility management tools.
• Excellent communication and interpersonal skills, especially in high-pressure environments.

Responsibilities

• Provide high-level technical support for systems used by VIP users.
• Deploy and maintain a wide range of technologies used by executives.
• Ensure timely deployment of updates, patches, and security configurations.

Skills

Technical proficiency in mobile platforms

Customer-focused

Proactive problem-solving

Ability to manage multiple tasks

Discretion and professionalism

Education

Bachelor’s degree in IT or Computer Science

Tools

Intune

AirWatch

Job description

A leading technical support company is seeking a skilled IT professional to deliver high-quality technical support for mobile devices and VIP users in Dubai. The ideal candidate will have experience in mobility support for senior executives, extensive knowledge of mobile operating systems, and strong communication skills. This role demands both on-site and remote support, focusing on ensuring seamless service delivery and proactive management of IT needs.