Event Service Expert

JW Marriott; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel chain in Dubai is seeking dedicated food and beverage service personnel. Your responsibilities will include setting up banquet rooms, providing excellent customer service, and ensuring cleanliness. The role offers competitive pay, extensive training, and career advancement opportunities within a prestigious hotel environment. Join us to enhance your skills and enjoy exceptional employee benefits.

Benefits

Accommodations provided

Meals on duty

World-class training and development

Medical and life insurance

Qualifications

• Experience in food and beverage service or event coordination.
• Familiarity with AV equipment operation.
• Commitment to excellent customer service.

Responsibilities

• Follow alcohol service procedures and communicate with the kitchen.
• Set up banquet rooms and prepare service stations.
• Buss tables and monitor cleanliness.
• Secure and store items after events.

Skills

General Food and Beverage Services

Event Coordination

Audio-Visual Equipment Setup

Customer Service

Job description

About the JW Marriott Marquis Hotel

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award‑winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5‑star hotel is one of the tallest in the world, consisting of two towers with 1,608 rooms and boasts awe‑inspiring views of the water and Dubai cityscape. Guests can enjoy a swim in the outdoor pool or a workout in the fitness centre before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, offering Japanese, Italian, Indian and Thai cuisine.

For those planning an event in downtown Dubai, our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore the Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.

What We Offer

• An amazing career opportunity to work with us and open opportunities worldwide within our extensive portfolio of hotels.
• Learning opportunities with some of the best professionals the region has to offer.
• Promotion within as soon as the opportunity arises.
• Competitive salary with excellent benefits, including accommodation, meals on duty, transportation, world‑class training and development, recognition programmes, and discounted accommodation in over 8,000 hotels worldwide.
• Discounted food & drink in all our restaurants and bars, discounts for friends and family, unlimited career opportunities domestically and internationally.
• Medical and life insurance; amazing support to ensure you have all the tools you require to complete your day‑to‑day tasks.

Responsibilities

• General Food and Beverage Services: follow alcohol service procedures, communicate meal requirements, allergies, dietary needs, and special requests to the kitchen; set tables according to event type and service standards; perform other reasonable duties as requested.
• Banquet Room Set‑up: prepare coffee breaks, carts, and stations as per Banquet Event Order; set up tables, buffets, service carts, dessert tables, cordial carts with specified tools; set up, operate, and troubleshoot audio‑visual (AV), projection, lighting and conferencing equipment; familiarise with all function room locations and various set‑up styles (school, theatre, conference, U‑shape, etc.).
• Banquet Room Bussing and Cleaning: buss tables, monitor tableware for cleanliness and condition, break down and secure AV equipment promptly after events.
• Banquets: respond to special banquet event arrangements requested by guests; replenish buffet items ensuring consistency and freshness; assist guests with AV equipment and internet usage.
• Closing Duties: secure liquor, beer, wine, coolers, cabinets and storage areas; complete closing duties including storing reusable goods, cleaning equipment, returning items, locking refrigerators, restocking, turning off lights, locking doors and completing the daily cleaning checklist.
• Steps of Service: check in with guests to ensure satisfaction; monitor cleanliness of tables and work areas; clear courses according to department standards and crumb tables appropriately.
• Other duties may arise; this description is representative of common responsibilities and is not exhaustive.

Equal Opportunity Statement

At Marriott International, we are dedicated to being an equal‑opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. We are committed to non‑discrimination on any protected basis, including disability, veteran status or any other basis protected by applicable law.