Entry-Level Healthcare Customer Support - Dubai On-Site

IIQAF; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A healthcare provider in Dubai is seeking a motivated Customer Service Representative to enhance patient satisfaction. This full-time, on-site role is an excellent entry-level opportunity for individuals with strong communication skills and a willingness to learn. The position involves responding to inquiries, assisting with appointment scheduling, and resolving patient concerns. Competitive annual salary and comprehensive benefits offered.

Benefits

Competitive annual salary

Comprehensive benefits

Supportive work environment

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills essential.
• Customer service experience is a plus.

Responsibilities

• Respond to patient inquiries via phone, email, and in-person.
• Assist with appointment scheduling and confirmations.
• Address patient complaints and concerns.

Skills

Strong communication

Interpersonal skills

Customer service experience

Organizational skills

Multitasking abilities

Fluency in English

Education

High school diploma or equivalent

Job description

A healthcare provider in Dubai is seeking a motivated Customer Service Representative to enhance patient satisfaction. This full-time, on-site role is an excellent entry-level opportunity for individuals with strong communication skills and a willingness to learn. The position involves responding to inquiries, assisting with appointment scheduling, and resolving patient concerns. Competitive annual salary and comprehensive benefits offered.