Elevator & Escalator Field Service Technician

Schindler Group; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A global provider of mobility solutions in Dubai is seeking a service technician to perform maintenance and repairs on elevators and escalators. The ideal candidate should have an ITI or diploma and at least two years of experience in the industry. Responsibilities include providing exceptional customer service, responding to maintenance calls efficiently, and collaborating with a team. Strong communication skills and technical knowledge are essential for success in this role.

Qualifications

• Minimum of two years' service/maintenance experience in the elevator and escalator industry.
• Proven track record in testing and commissioning is advantageous.

Responsibilities

• Perform services, call-backs, and repairs on customers’ equipment.
• Respond to call-backs in a timely manner.
• Work cooperatively with other technicians.
• Keep the customer informed about their equipment.
• Comply with safety policies and requirements.
• Complete all required data inputs honestly.

Skills

Customer service

Communication skills

Education

ITI or diploma holder

Vocational/technical course certificate

Job description

A global provider of mobility solutions in Dubai is seeking a service technician to perform maintenance and repairs on elevators and escalators. The ideal candidate should have an ITI or diploma and at least two years of experience in the industry. Responsibilities include providing exceptional customer service, responding to maintenance calls efficiently, and collaborating with a team. Strong communication skills and technical knowledge are essential for success in this role.