Director Sales Engineering Acceptance Solutions - CEMEA

Visa; Dubai; Hybrid; AED 200,000 - 300,000; Full time

Job summary

A leading payment processing company in Dubai is seeking a Sales Engineering Leader to drive cross-functional collaboration and execution of sales strategy. Candidates should have 10+ years of technical sales experience and a strong understanding of the payment industry. Key responsibilities include leading the sales engineering team, managing client engagements, and achieving revenue targets. This full-time hybrid role requires strong communication skills and an ability to connect with diverse stakeholders.

Qualifications

• 10+ years of work experience with a Bachelor's Degree or equivalent.
• Experience managing a team of sales engineers regionally.
• Confident speaker able to present to executives.

Responsibilities

• Drive cross-functional collaboration in sales GTM strategy.
• Lead sales engineering to support client opportunities.
• Accountable for achieving CEMEA revenue line.

Skills

Technical sales experience

Excellent verbal and communication skills

Analytical and problem solving skills

Knowledge of CyberSource solutions

Ability to connect with executives

Experience with eCommerce landscape

Education

Bachelor's Degree or equivalent experience

Technical background in CS, CIS, or related

Tools

REST API

Scripting and programming languages

Job description

• Drives cross functional collaboration and engagement through strong communication approaches to execute on the clients sales GTM across the CEMEA region.
• Lead and support the CEMEA Sales Engineering team in the of the GTM strategy for supporting enabling net new and existing client opportunities during the client sales life cycle resulting in net new acquisition of clients and retention and upselling of existing clients.
• Partner with sales leadership on the client side to review and drive sales pipeline activity to ensure support and allocation of sales engineering for client engagements through demos RFPs whiteboarding sessions and beyond up to and including Csuite level
• Accountable to driving and achieving the CEMEA revenue line through net new acquisition and retention/growth of existing clients
• Responsible for the development and ongoing management of the regional technical strategy with alignment to the Global Sales Engineering Delivery and CEMEA Sales Strategy.
• Develop in partnership with the Global Head for Sales Engineering Delivery to develop a scalable operational plan that ensure optimum use of resources allows for capacity planning and uses optimised processes that bring efficiency scale and repeatability
• Partner with the Regional and Global Head of Sales Engineering to drive standardization and consistency in the engagement attachment across the market.
• Partner with global peers across the function to support and drive the consistent client engagement for merchants & partners globally leading to optimised client experiences.
• Act as an ambassador for the Global Sales Engineering Delivery Vision & Charter through leading by example and challenging the status quo of to bring efficient delivery and
• Execute on the Strategic Sales Engineering Consulting strategy to drive deep strategic selling with clients to increase acquisition and retention through technology led value selling.
• Support and lead personal development discussions with direct reports for growth and talent development including succession planning.
• Develop and maintain deep SME knowledge of the Acceptance Solutions platform and its associated VAS services.
• Inject industry best practice into the design and architecture of new and existing strategic client engagements driving best in class experiences for clients.
• Understand complex challenges/problems and uses Acceptance solutions & Value Added Services technology to drive solutions leading to new client partnerships and strengthening existing ones.
• Digest client business functional and technical requirements and apply Acceptance Solutions & VAS solutions to address needs
• Engage with internal cross functional teams to relay market feedback and provide input into the design of new solutions

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

• 10 or more years of work experience with a Bachelors Degree or 10 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhD

Preferred Qualifications

• 10 years of technical sales experience within the payment industry
• Previous experience working with client/merchant space is required
• Experience of the eCommerce landscape pertaining to payments risk payment
• security and regulatory requirements for domestic cross broader processing.
• Confident speaker with ability to present interact and connect with executives
• and engineers
• Natural ability to understand and articulate complex concepts in a clear and
• concise manner
• Strong personal desire to improve and expand industryrelated knowledge
• Strong knowledge of CyberSource solutions
• Excellent verbal and communication skills
• Excellent analytical and problem solving skills
• Excellent selfinvestigation research and troubleshooting skills
• Technical background including a BS degree in CS CIS or related discipline
• Experience of developing basic technical applications through scripting and
• programming languages.
• Familiarity with REST API and developer IDE applications
• Experience of managing a team of sales engineers regionally.
• Experience of working with tier 0 & 1 level clients across multiple verticals including travel retail digital gaming government & financials
• Experience of technical programming for implementation of web service environment across hosted service platforms

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work

No

Employment Type

Fulltime