Direct Transport Sales Representative

Maersk; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading logistics company in Dubai is seeking a professional to manage and develop customer relationships focused on standardized products. This role requires strong client strategy and planning skills, with a focus on revenue growth and customer satisfaction. Candidates must have UAE market experience and preferably hold a UAE Family book. The company promotes a diverse workplace and welcomes applications from all qualified candidates, prioritizing Emirati nationals.

Qualifications

• UAE Market experience is mandatory.
• Candidates must hold a UAE Family book.
• Experience in client strategy and planning.

Responsibilities

• Manage customer relationships and strategy.
• Grow revenue by collaborating with local products.
• Monitor customer satisfaction through NPS initiatives.

Skills

Segment expertise

Commercial skills

Sales

Negotiation

Job description

Manage and develop the local business relationship including performance for all customers interested in standardized products on short(er) sales cycles. The customer profile(s) and portfolio(s) will vary depending on market and individual customer need(s).

Responsible for

• Client Strategy and planning
  • Manage and develop the relationships within the customer portfolio
  • Work closely with local product organization to grow and deliver revenue growth
  • For customers with specific area importance develop account business plans that encompass ocean as well as Logistic & Services products
• Manage
  • Maintain an overview of the customers business within the geography
  • Identify and win opportunities relevant to O&L products direction setting
  • Sell standalone products depending on customer need
• Define and deliver changes to business targets based on market/asset view
  • Work with the Capacity / Campaign Manager function to formalize the commercial plans and ensure maximization of assets.
• Customer satisfaction
  • Actively monitor local NPS across segments and drive local initiatives to improve customer satisfaction for all local Accounts
• Manage stakeholders across the area region and global functions
  • Actively provide feedback to the sales channel lead based on customer feedback and insights

Accountable for

• Volume
• Revenue
• Profit (GP)
• Product development (based on customer feedback)

Critical competencies

• Segment expertise
• Commercial skills
• Sales
• Negotiation

Key interdependencies

Internal Stakeholders

• Sales support functions
• Customer Service
• Regional ocean team
• Area Local products

External stakeholders

• Local shipping and logistics institutions
• Customers

For this role, UAE Market experience is mandatory. This role is open for UAE Nationals with a family book.

We're committed to embracing the rich geographical diversity present in the communities where we operate, including here in the UAE. Alongside our dedication to fostering an inclusive workplace environment, we're actively supporting Emiratization initiatives set forth by the UAE government, ensuring the meaningful and efficient employment of its citizens. While we welcome applications from all qualified candidates for this position, we are currently prioritizing candidates that hold a UAE Family book.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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