Digital Transformation Lead – Platforms & Innovation

Chanel, Inc.

Dubai

On-site

AED 350,000 - 550,000

Full time

8 days ago

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Job summary

CHANEL invites an experienced Digital Solutions & Platforms Manager to accelerate digital transformation across the Middle East markets. You will deploy digital capabilities, act as a customer success manager, and coordinate cross-functional projects spanning office, wholesale, and retail teams.

English fluency is required, Arabic or French a plus. Based in the UAE, you will bridge Local & Europe teams and drive adoption of CHANEL's digital ecosystem, shaping future capabilities while supporting

Qualifications

Min 5 years of experience in Digital Transformation in Retail, Innovation, Consulting, Digital Product Management or related fields.
Experience working on cross-functional projects involving business and technology stakeholders.
Strong understanding of digital ecosystems, business, platforms and emerging technologies.
Strong understanding of retail & client-centric mindset.
Excellent communication and presentation skills.
Fluency in English required; Arabic and/or French is a plus.
Preferably based in the UAE.

Responsibilities

Deploy new digital capabilities, initiatives and pilots embracing a test, learn and measure approach.
Act as customer success manager, driving the adoption and optimization of digital platforms and solutions across the organization.
Coordinate cross-functional projects and ensure successful implementation and adoption.
Identify opportunities to enhance client, employee and business experiences through technology.