Omnichannel Project Manager - Digital Commerce & CX

CHANEL; Dubai; Presencial; AED 300.000 - 540.000; Jornada completa

Descripción de la vacante

CHANEL, a luxury maison, seeks an Omnichannel Project Manager to coordinate strategic digital initiatives in the Middle East, spanning Business, Digital, Retail and Operations. You will translate ambitions into structured projects and drive scoping, development, launch and run-phase optimization with multiple stakeholders.

You will join the Client Engagement & Digital team, shaping omnichannel experiences, loyalty programs, and new client journeys, delivering measurable business value while

Formación

• Min 5 years of experience in project management, digital, E‑Commerce, retail or consulting.
• Fluency in English; Arabic and/or French a plus.
• Bachelor’s or master’s degree in business, digital, marketing, engineering or related field.

Responsabilidades

• Coordinate and deliver strategic omnichannel digital initiatives in the Middle East.
• Scoping, development, launch and continuous improvement of omnichannel programs.
• Collaborate with Legal, IT, Media and Europe Digital teams and external partners.
• Ensure operational readiness and measurable business value while meeting tight timelines.

Conocimientos

Project management

Digital & E-commerce

Retail

Stakeholder coordination

Data interpretation

English fluency

Arabic/French a plus

Educación

Bachelor's or Master's degree in Business, Digital, Marketing, Engineering or related field

Descripción del empleo

CHANEL, a luxury maison, seeks an Omnichannel Project Manager to coordinate strategic digital initiatives in the Middle East, spanning Business, Digital, Retail and Operations. You will translate ambitions into structured projects and drive scoping, development, launch and run-phase optimization with multiple stakeholders.

You will join the Client Engagement & Digital team, shaping omnichannel experiences, loyalty programs, and new client journeys, delivering measurable business value while