Digital Experience & Platforms Leader – Retail & AI

Chanel; United Arab Emirates; On-site; AED 140,000 - 200,000; Full time

Job summary

CHANEL is seeking a Digital Solutions & Platforms Manager in the United Arab Emirates to accelerate our digital transformation across the Middle East. You will drive adoption of CHANEL's digital ecosystem among office, wholesale and retail teams, translate business needs into use cases, and collaborate with Local & Europe teams to roll out new capabilities with a test-and-learn mindset.

You will work across Digital Retail, Client Experience and Technology to shape future experiences,

Qualifications

• Min 5 years of experience in Digital Transformation applied to Business, Retail, Innovation, Consulting or Digital Product Management.
• Strong understanding of digital ecosystems, platforms and emerging technologies.
• Excellent communication and presentation skills.
• Fluency in English required; Arabic and/or French is a plus.

Responsibilities

• Lead deployment of new digital capabilities and innovation pilots.
• Drive adoption and optimization of digital platforms across office, wholesale and retail teams.
• Translate business needs into clear use cases and requirements for Europe roadmaps.
• Coordinate cross-functional projects and ensure successful implementation and adoption.

Skills

Digital transformation

Cross-functional collaboration

Product management

Stakeholder management

Communication skills

English fluency

Job description

CHANEL is seeking a Digital Solutions & Platforms Manager in the United Arab Emirates to accelerate our digital transformation across the Middle East. You will drive adoption of CHANEL's digital ecosystem among office, wholesale and retail teams, translate business needs into use cases, and collaborate with Local & Europe teams to roll out new capabilities with a test-and-learn mindset.

You will work across Digital Retail, Client Experience and Technology to shape future experiences,