Desk Assistant Iron Ore

Freight Investor Services; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global brokerage in Dubai is seeking a Desk Assistant to support brokers in the Iron Ore Market. This entry-level role requires a dynamic individual with a passion for financial markets, strong analytical and client-focused skills. Responsibilities include assisting with trades, market data updates, and enhancing business strategies. The position offers a competitive salary, healthcare, and ample learning opportunities. Ideal candidates will have relevant internships or work experience.

Benefits

Competitive salary and discretionary bonus

Learning & Development opportunities

Private healthcare

25 days holiday

Qualifications

• Possess basic understanding of freight and commodity markets, keen to develop understanding of derivatives.
• Demonstrate good Excel, MS Word skills.
• Strong academic background ideally in Finance or Economics.

Responsibilities

• Provide support to brokers on the desk to enable smooth operations.
• Calculate prices and record brokerage.
• Update market data in real-time.

Skills

Strong client focus

Personable and engaging

Excellent attention to detail

Strong analytical skills

Effective communication

Education

Finance, Economics or similar

Tools

Excel

MS Word

Job description

About the role

We have an exciting new opportunity for a Desk Assistant to play a pivotal role in supporting our brokers across the Iron Ore Market. This is an entry level role for a dynamic individual who is a natural networker having a proactive approach with the desire and commitment to succeed. Ideal candidates will have a passion for the financial markets and have completed relevant internships and/or work experience in the commodities space.

Responsibilities & Competencies

• Provide support to brokers on the desk to enable smooth day to day running of the desk.
• Assist team by calculating prices and recording brokerage.
• Reconcile and enter trades in Trade Authorisation and/or relevant exchange in a timely manner tracking daily trading activities.
• Resolve any trade queries received internally and externally and ensure any trade discrepancies are resolved in a timely manner.
• Update realtime manual / electronic whiteboards with market data.
• Produce a daily/weekly update of market prices, market direction for international desks as required.
• Assist with onboarding new clients following appropriate Compliance and Operations procedures.
• With support from Head Broker regularly assess client needs and financial conditions to identify internal cross‑selling opportunities calculating strategies.
• Provide support to brokers ensuring timely input of trades into relevant exchanges providing trade details to traders and brokers on a daily basis.
• Understand the desk's business strategy; identify and seize new business opportunities relating to trends, future markets, products and clients.
• Perform any other reasonable duties the company may require.

Risk‑related responsibilities

• Understand regulation within the evolving regulatory landscape.
• Support a risk and compliance aware culture and comply with FIS company policies.
• Exercise judgement and act with integrity, due care, skill and diligence and be open and cooperative with the FCA, other regulators and exchanges.
• Ensure full awareness of and adhere to internal policies that relate to the role or any relevant other activities.
• Observe standards of market conduct and ensure understanding and adherence to all regulatory, exchange or clearing house requirements applicable to the role.

Training

• Build on iron ore product knowledge for relevant products and markets.
• Seek regular feedback from management to ensure role requirements are met.
• Complete any mandatory training required by the company and required deadlines.
• Maintain own Continued Professional Development (CPD).

Requirements

• Possess basic understanding of freight and commodity markets; keen to develop understanding of derivatives, wider markets and current affairs as well as the technical aspects of broking.
• Strong academic background (ideally Finance, Economics or similar).
• Monitor markets and follow financial news and developments essential.
• Demonstrate good Excel, MS Word skills.
• Strong client focus; personable and engaging, building relationships and networks wherever possible essential.
• Personable and communicates effectively with clients and colleagues.
• Tenacious and thrives in a pressurised environment.
• Team oriented; works well with others and diverse groups / personalities.
• Excellent attention to detail; strong analytical and numeracy skills.

Benefits

• Competitive salary and discretionary bonus.
• Learning & Development / CPD opportunities.
• Private healthcare.
• 25 days holiday.

About FIS

Freight Investor Services (FIS) is a leading global brokerage of freight and commodities. We are the world’s largest broker on dry freight futures and have a strong presence across the bulk commodities, metals and energy markets. We were the first brokerage to trade in the cleared market on iron ore and later coking coal futures. We also maintain a strong position in broking steel futures on all exchanges as well as fuel oil, base metals, fertilisers and tanker freight. We are proud of our innovative ethos having been first mover on a number of products most recently on the cobalt and air freight futures markets. Not only do we provide excellent brokerage services but also data services, our App FIS Live, as well as education services to help those entering new markets.

We have expanded via our network of trading associates and branch offices to offer coverage of derivative and physical shipping markets in the UK, Geneva, US, Dubai, India, Athens, Copenhagen, Singapore and China. Through our global network FIS offers full brokerage services, trade and in‑depth market intelligence and data for freight and commodities as well as providing physical ship and cargo services. Our expertise in managing credit and counterparty risk provides a vital competitive advantage while enabling clients to trade with confidence.

FIS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, national origin, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We are committed to treating all of our candidates fairly and would like you to have every opportunity to excel in our application and interview selection process. If you need any adjustments to be made as part of the process (such as for a neurodiverse condition, a disability, a medical condition or other individual need) please let us know in good time so that we can support you.

If the role is of interest and you are ready for the next step in your career please get in touch attaching a CV.