Customs & Logistics Specialist

Alert International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A logistics and customs service provider in Dubai is seeking a professional to oversee end-to-end customs clearance and logistics operations. The role requires a deep understanding of UAE import/export regulations, effective management of logistics teams, and a proven track record in optimizing compliance and efficiency. Ideal candidates should hold a relevant degree, have substantial experience in customs operations within UAE Free Zones, and be adept in using customs documentation software. Strong leadership and problem-solving skills are essential.

Qualifications

• Minimum 5 years’ experience in international logistics and customs clearance.
• Strong knowledge of UAE customs regulations and Free Zones.
• At least 2 years’ hands-on experience in JAFZA or other UAE Free Zones.

Responsibilities

• Ensure compliance with JAFZA regulations and UAE import/export laws.
• Manage customs documentation, including import/export declarations.
• Optimize customs and logistics processes to improve efficiency.

Skills

Organization

Problem-solving

Adaptability

Leadership

Cross-cultural awareness

Education

Bachelor’s degree in Logistics, International Trade, Supply Chain, or related field

Tools

Mirsal 2

JAFZA e-Services

Job description

Description

In this role, you will be responsible for end-to-end customs clearance and logistics operations within JAFZA or other Free Zones. You will ensure compliance with UAE import/export regulations, optimize efficiency, manage risks, and lead the customs and logistics team to deliver smooth, cost-effective operations.

Role & Responsibilities

• Take full responsibility for customs clearance and logistics operations within the JAFZA Free Zone.
• Ensure compliance with JAFZA regulations, Dubai Customs requirements, and UAE import/export laws.
• Prepare, review, and manage all customs documentation, including import/export declarations, BOE, commercial invoices, packing lists, and certificates of origin.
• Handle Free Zone cargo movements including inbound, outbound, transfer, and re-export operations.
• Coordinate daily with Dubai Customs, JAFZA authorities, freight forwarders, warehouses, and transport providers.
• Manage customs inspections, declaration discrepancies, penalties, and compliance risk control.
• Optimize customs and logistics processes to reduce costs and improve clearance efficiency.
• Lead, manage, and train the customs and logistics team; establish SOPs and performance KPIs.
• Support internal audits, compliance checks, and other internal management requirements.

Skills

Skills & Competencies

• Strong organization and attention to detail in customs and logistics operations
• Effective problem-solving and compliance issue resolution
• Proactive, adaptable, and able to perform under pressure
• High integrity with a strong focus on risk management and regulatory compliance
• Leadership and mentoring capabilities
• Cross-cultural awareness; fluent in English and Chinese

Education & Qualifications

• Bachelor’s degree in Logistics, International Trade, Supply Chain, or related field (preferred)
• Minimum 5 years’ experience in international logistics and customs clearance
• Strong knowledge of UAE customs regulations, Free Zones, and re-export procedures
• At least 2 years’ hands‑on experience in JAFZA or other UAE Free Zones
• Proficient in Mirsal 2 and JAFZA e-Services
• GCC/Middle East logistics or trading experience preferred