Customer & Sales Support Abu Dhabi (f/m/x)

OMICRON electronics; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading electronics company in Abu Dhabi seeks a Sales Support professional to manage customer interactions and support the sales team. The ideal candidate has a commercial education and at least 2 years of experience in sales support activities. Proficiency in both English and Arabic is required, along with strong organizational and communication skills. The company promotes a culture of sustainability and offers various benefits to enhance work-life balance.

Benefits

Free lunch

Flexible time management

Sustainability focus

Diversity in the workplace

Qualifications

• At least 2 years of experience with sales support activities or customer sales support.
• Experience in the electrical energy industry is advantageous.
• Banking experience would be an added benefit.

Responsibilities

• Handle customer queries in all commercial issues.
• Prepare quotations and manage tenders.
• Support the Area Sales Manager in daily tasks.
• Maintain the customer database (CRM system).
• Organize product demos and follow-ups.

Skills

Customer interaction

Communication skills

Detail-oriented

Organizational skills

Proficiency in Microsoft Office

English proficiency (reading and writing)

Arabic proficiency (reading and writing)

Education

Commercial education

Job description

What's it all about?

• you take care of our customers in all commercial issues (pre and after sales)
• you prepare quotations and handle tenders
• you support the Area Sales Manager in his/her daily business
• you will be the link to our sales partners and will support them in all commercial issues
• you will be involved in targeting new leads, organize product demos and pro‑active follow ups with the customer
• you support the sales team in important customer events and fairs
• you be responsible for the maintenance of our customer database (CRM system)
• you will administer training related to our OMICRON Academy
• you complete general office management tasks, such as shipments of demo units, etc
• you provide back‑up support to your team

What are we looking for?

• you have successfully completed your commercial education (technical experience is not relevant for this position)
• knowledge of the electrical energy industry would be an advantage
• you have at least 2 years of experience with sales support activities or customer sales support or inside sales
• banking experience would be a plus
• you have excellent communication skills and enjoy the interaction with customers
• you are very detail oriented and precise and have an independent and service‑oriented way of working;
• organizational skills, commitment and team spirit are among your strengths
• you have a confident manner on the telephone and good knowledge of Microsoft Office programs
• you have a very good command of English and Arabic (reading and writing skills)

What makes us a great place to work?

• A unique organizational culture based on trust, personal freedom and individual responsibility
• A work environment with a strong focus on sustainability, diversity and flexible time management
• State‑of‑the‑art infrastructure and professional teams who enjoy their work
• A creative and international environment in which innovative ideas are valued
• A free lunch and many other benefits for your work/life balance

The position sounds exciting, but you do not fulfil all requirements yet? Show us your motivation and apply via www.omicron.jobs.

Omicron electronics GmbH
Human Resources, Erika Fimpel
Phone: [phone]