CRM Data Insights Lead for Loyalty Analytics

Sephora; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading beauty retailer is seeking a CRM Data and Insights Manager in Dubai to oversee all Beauty Pass data insights and analytics efforts. This role includes managing key loyalty program metrics, leading data-driven business decisions, and ensuring effective project management across teams. The ideal candidate will have at least 5 years of experience in data analysis, strong skills in project management, and a background in retail. Knowledge of Power BI is preferred along with excellent communication skills.

Qualifications

• 5 years of relevant experience in pulling and analyzing large datasets and creating actionable insights.
• Track record of leveraging data to drive business decisions with demonstrated impact.
• Excellent communication skills (oral, written, and interpersonal).

Responsibilities

• Oversee all Beauty Pass data insight and analytics efforts.
• Lead the monitoring of key loyalty program metrics.
• Manage all incoming data requests to support the business.

Skills

Data analysis

Project management

Communication skills

Team management

Experience in retail

Education

Bachelor's degree in Analytics or Computer Science

Tools

Power BI

Job description

A leading beauty retailer is seeking a CRM Data and Insights Manager in Dubai to oversee all Beauty Pass data insights and analytics efforts. This role includes managing key loyalty program metrics, leading data-driven business decisions, and ensuring effective project management across teams. The ideal candidate will have at least 5 years of experience in data analysis, strong skills in project management, and a background in retail. Knowledge of Power BI is preferred along with excellent communication skills.