Counter Salesman (Automobile Spare Parts)

DESERT FACE TRADING LLC; Abu Dhabi; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Counter Salesman to join their team in Abu Dhabi. This role involves engaging with customers to assist them in finding the right automobile spare parts, ensuring excellent customer service, and managing sales growth. You will be responsible for processing orders, maintaining inventory, and liaising with technicians and dealers. If you are fluent in English, Arabic, and French, and have a passion for sales in the automotive sector, this is an exciting opportunity for career advancement in a reputable company with a focus on customer satisfaction and sales excellence.

Benefits

Excellent Salary

Career Growth Opportunities

Qualifications

• Experience in selling European and American car parts is essential.
• Fluency in English, Arabic, and French is required.

Responsibilities

• Process workshop requirements and manage inbound parts calls.
• Ensure customer service targets are met and assist with inventory management.
• Greet customers, assist with parts inquiries, and handle dissatisfaction.

Skills

Sales Experience

Fluency in English

Fluency in Arabic

Fluency in French

Customer Service Skills

Tools

SAP

Job description

Urgently required for a reputed automobile spare parts trading company based in Jebel Ali Dubai male Counter Salesman having experience in selling European Trucks & Trailer Parts / American Car Parts, should be fluent in English / Arabic & French Language.

His responsibilities are as follows :

1. Process workshop requirements to understand technicians’ requests, job cards, and written reports.
2. Sales growth within the account base with the introduction of new customers.
3. Manage Inbound Parts calls for all Dealer.
4. Central administration of Bus purchase orders.
5. Ensuring Customer Service targets and commitments are met.
6. Working to set Sales KPIs using an internal system.
7. Liaising with Dealer Point Parts staff daily to confirm delivery service availability, hours available to sell, and customer issues.
8. Work with the SAP Competency Center on finding system solutions and enhancing existing solutions.
9. To process customer and engineer orders.
10. To maintain good customer contacts, both over the telephone and by means of regular visits, and thereby enhance customer satisfaction.
11. Greet customers and assist them in finding the parts they are looking for, including answering questions, educating them on product usage, and providing advice for maintenance and installation.
12. Assist with inventory management and verify that all parts are correctly stocked and displayed for optimal visibility and accessibility.
13. Intervene in situations where a customer is dissatisfied, and come up with creative solutions to maintain business when dealing with backorders, damaged parts, or stock-outs.
14. Organize merchandise and participate in modifying displays to reflect current inventory, sales, and promotions.
15. Calculate sales totals, taking into account such factors as discounts, store credit, promotions, and flash sales.
16. Label different parts based on their function and price using predetermined methods for organization and documentation.
17. Inspect returned parts to find defects and promptly assist the customer with a replacement part or a full refund.
18. Participate in accepting shipments of parts, sending orders to customers, and documenting all inventory that enters and exits the facility.

Excellent Salary & Career Growth. Ready to join immediately.