Counter Sales Associate

Azadea; Abu Dhabi; On-site; AED 30,000 - 40,000; Full time

Job summary

A leading retail company in Abu Dhabi is seeking a customer service representative to provide exceptional service to walk-in customers. The ideal candidate will have a high school degree and some experience in customer service. Responsibilities include processing orders, maintaining hygiene standards, and ensuring customer satisfaction. Join a dynamic team focused on delivering quality service and enhancing customer experiences.

Qualifications

• 0 - 1 year of experience in customer service.
• Skills in analytical thinking and planning.

Responsibilities

• Greet and serve walk-in customers with high-level service.
• Process orders and handle cash payments.
• Maintain hygiene practices and ensure cleanliness.

Skills

Fluency in English

Attention to details

Customer Focus

Teamwork

Education

High School Degree

Job description

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

• Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures
• Take part in the opening and closing duties in compliance with the norms and internal procedures
• Maintain and report all records such as; the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager
• Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book
• Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager
• Ensure a clean environment by implementing hygiene practices such as Clean as you go policy and sanitation of the counter display
• Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe
• Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards
• Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers
• Receive and handle cash payments including exchange and money transactions while following the set policies

Desired Candidate Profile

• High School Degree
• 0 - 1 year of experience in customer service
• Fluency in English
• Analytical Thinking: level 1
• Attention to details: level 2
• Change and Adaptability: level 1
• Cultural Awareness: level 1
• Customer Focus: level 1
• Planning and Organizing: level 2
• Teamwork: level 2

Company Industry

• Retail

Department / Functional Area

• Business Development

Keywords

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