Colleague Accommodation Supervisor

Media Rotana; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel in Dubai is seeking a Human Resources professional to ensure guest welfare and coordinate accommodation needs. Responsibilities include updating inventory, handling colleague concerns, and maintaining hygiene standards. The ideal candidate should have relevant experience, strong English communication skills, and the ability to work effectively in a team.

Qualifications

• Previous experience in a similar role is preferred.
• Good command of English; additional languages are an advantage.
• Computer knowledge is a plus.

Responsibilities

• Update the accommodation plan and inventory regularly.
• Handle colleague welfare and report incidents.
• Coordinate maintenance and hygiene standards.

Skills

Effective Communication

Customer Focus

Teamwork

Adaptability

Planning for Business

Job description

We’re currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.

Responsibilities

• Update regularly the accommodation plan and rooms inventory
• Report incidents in the accommodation and report immediately to the Human Resources Department
• Handle colleague welfare and concerns related to rooms and privacy
• Pick up and drop of a colleague to the airport
• Coordinate with the contracting company concerning all maintenance issues
• Coordinate with outsourced cleaning company to maintain the hygiene standards in order to provide our colleagues a healthy environment
• Daily patrol in the accommodation for anything unusual to be noted and reported to the Human Resources Department
• Follow up with the purchasing on pending items related to the colleague housing
• Update all stores in the accommodation and ensure no shortage of needed items
• Arrange rooms for new colleagus as per the SOP’s
• Handle and control colleague movements and shifting inside the accommodation
• Prepare and maintain up to date inventory lists for all flats and accommodation

Education, Qualifications & Experiences

You should ideally have previous experiences in a similar role with a good command of English. Other language skills and computer knowledge are an advantage.

Knowledge & Competencies

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results