Client Solutions Specialist - Banking Operations

Flip retail; United Arab Emirates; On-site; AED 89,000 - 167,000; Full time

Job summary

Flip retail in United Arab Emirates is seeking a Banking Operations Associate to support customer queries and manage day-to-day banking workflows. You will interact with clients to resolve issues, provide accurate information, and help retain lucrative accounts.

The role emphasizes working directly with customers across operations, addressing complaints, and cross-selling Cash Management solutions while following company policies and procedures.

Qualifications

• 1-3 years of experience in banking operations.
• Proficient in handling customer queries and resolving issues.
• Familiarity with cash management and related banking products.

Responsibilities

• Banking operations and manage customer queries.
• Provide accurate, timely information to retain lucrative clients.
• Address complaints and cross-sell Cash Management solutions.

Skills

Customer service

Query handling

Cross-selling

Education

College graduation / MBA

Job description

Flip retail in United Arab Emirates is seeking a Banking Operations Associate to support customer queries and manage day-to-day banking workflows. You will interact with clients to resolve issues, provide accurate information, and help retain lucrative accounts.

The role emphasizes working directly with customers across operations, addressing complaints, and cross-selling Cash Management solutions while following company policies and procedures.