Client Services & CEO Assistant

RecruitMe Plus; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A recruitment agency in Dubai seeks a Client Services & CEO Assistant to oversee client service operations and provide executive support to the CEO. The role entails managing schedules, facilitating communication, and leading a client service team. Candidates should possess a Bachelor's degree and at least 3 years of relevant experience, with strong communication and organizational skills. Proficiency in MS Office and Google Suite is essential.

Qualifications

• Minimum of 3 years in customer service, executive assistance, or administrative roles.

Responsibilities

• Lead the client service team, ensuring prompt resolution of inquiries and service issues.
• Manage the CEO's calendar, schedule meetings, and handle communications.
• Serve as liaison between the CEO, internal teams, and external stakeholders.
• Assist in drafting reports, presentations, and other documents.
• Monitor client feedback and recommend improvements.
• Oversee office operations, manage emails, and maintain records.

Skills

Excellent communication

Organizational abilities

Multitasking

Proficiency in office software

Education

Bachelor's degree in Business Administration or related field

Tools

MS Office

Google Suite

Job description

Job Title : Client Services & CEO Assistant

Reports To : CEO

Direct Reports : Client Services & HR Team

Working Schedule : Monday - Friday | 9 AM to 6PM

Job Overview

The Client Services & CEO Assistant plays a dual role in overseeing client service operations while providing executive support to the CEO. This position ensures a seamless client experience and helps maintain the CEOs schedule and communications efficiently.

Key Responsibilities

• Client Service Management: Lead the client service team, ensuring prompt resolution of inquiries, complaints, and service issues.
• Executive Support: Manage the CEOs calendar, schedule meetings, and handle communications to streamline daily operations.
• Communication & Coordination: Serve as the primary liaison between the CEO, internal teams, and external stakeholders to facilitate clear and effective communication.
• Document Preparation: Assist in drafting reports, presentations, and other key documents for the CEO and senior management.
• Client Feedback Management: Monitor client feedback and recommend improvements to enhance customer satisfaction.
• Administrative Support: Oversee office operations, manage emails, and maintain organized records.

Qualifications

• Education: BachelorB0s degree in Business Administration, Communications, or a related field.
• Experience: Minimum of 3 years in customer service, executive assistance, or administrative roles.
• Skills: Excellent communication, organizational, and multitasking abilities, proficiency in office software (MS Office, Google Suite).