Clerk, Retail - Atlantis the Royal

Atlantis Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality destination in Dubai is seeking a Retail Clerk to provide exceptional customer service and enhance the shopping experience for guests. The ideal candidate should have sales experience, be flexible with shifts, and possess strong communication skills. This role involves meeting sales targets, assisting customers, and maintaining high standards in the retail outlet. Competitive, tax-free salary in AED with various benefits, including health insurance and training opportunities.

Benefits

Generous food and beverage privileges

Exclusive discounted rates at Kerzner properties

Comprehensive health insurance

Annual flights home

Life insurance

Incentive program

Qualifications

• Experience in a retail or customer service role is required.
• Ability to engage with guests and recommend products effectively.
• Strong communication skills and a friendly demeanor.

Responsibilities

• Provide informative product information to enhance customer shopping experience.
• Meet individual revenue targets on the shop floor daily.
• Ensure the retail outlet is presented to the highest standard.
• Assist customers and handle transactions efficiently.

Skills

Sales experience

Customer service

Flexibility for shifts

Product recommendation

Job description

A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world. Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.

About The Role

Are you a natural salesperson? Do you have a passion for hospitality, enjoy working in a fun and dynamic environment, and thrive in a fast-paced setting? As a successful Retail Clerk, you will go above and beyond by providing informative product information and recommendations to enhance customer shopping experience across the resort. You will hold experience in a similar role, with the strong ability to:

• Delivering service standards as per the companies and departments standards.
• Meeting individual revenue targets (sales) on the shop floor on a daily basis.
• Ensuring process is followed to minimize stock loss – damages/ returns and exchanges follow up the policies and procedures set.
• Ensuring the retail outlet is presented to the highest level of standard on a daily basis.

About You

You will work on a rotational basis across branded retail outlets across Atlantis The Royal and Aquaventure World, applying your exceptional customer service and ensuring a positive shopping experience. You will greet the guest with a warm welcoming smile and act as an Atlantis ambassador while assisting customers, handling transactions efficiently, and maintaining a well‑organized store. We are looking for a candidate who can naturally engage with guests, recommend products, and support sales targets. The person in this role should be flexible to work weekends, holidays, and shifting schedule. Eagerness to learn, adapt, and contribute to a dynamic retail setting, especially in the hospitality industry and waterpark industry, is crucial in this role.

We offer a competitive, tax‑free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world‑class training, career mobility, and internal growth opportunities across the Kerzner portfolio – making this an ideal environment for ambitious individuals seeking a long‑term, fulfilling career in luxury hospitality. Join the A‑Team and discover the extraordinary.