Chief Steward

Hilton Worldwide, Inc.; Ras al-Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Chief Steward at their luxurious resort in Ras Al Khaimah. In this role, you will manage stewarding operations, ensure compliance with health and safety protocols, and lead a diverse team. A strong background in hospitality management and proven leadership skills are required. The position offers competitive benefits, including travel programs and accommodation support, making it an excellent opportunity to grow within the industry.

Benefits

Go Hilton Team Member Travel Program

Staff cafeteria access

Shared accommodation and transportation

Qualifications

• Proven management experience in a high-volume hotel or resort setting.
• Extensive knowledge of HACCP and local food safety regulations.
• Exceptional leadership skills to manage a large team.

Responsibilities

• Lead high-performance teams and ensure compliance with health protocols.
• Oversee performance management and foster employee relations.
• Manage P&L and implement cost-control measures.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Commercial acumen

Education

Tertiary qualification in Hospitality Management

Tools

MS Office

Job description

Job Description - Chief Steward (HOT0C7J8)

Job Description

Chief Steward

Job Number: HOT0C7J8

Work Locations

DoubleTree by Hilton Resort & Spa Marjan Island, Marjan Island Blvd., Ras Al Khaimah 1468

DoubleTree by Hilton Resort & Spa Marjan Island is looking for a Chief Steward to join the team! With 723 rooms, 14 food and beverage outlets, 7 pools and a private beach, this award‑winning property offers elevated comfort and food inspired by the world.

Why Work for Hilton?

Hilton is one of the largest and fastest‑growing hospitality companies in the world, with more than 9,000 properties and 1.3 million rooms in 141 countries. For over 100 years Hilton has defined the hospitality industry, established a portfolio of 25 world‑class brands, and earned a reputation for excellence. With a member base of 200 million in Hilton Honors, Hilton is consistently recognized as a Great Place to Work across the globe.

What will I be doing?

As a Chief Steward, you will lead the strategic management and performance of all stewarding‑related human capital activities, including talent acquisition, succession planning, and specialized technical training. You will drive operational excellence by overseeing performance management, ensuring compliance with health and safety protocols, and fostering positive employee relations to maintain the highest service standards at the resort:

• Lead high‑performance teams through continuous training, safety certification, and performance‑based succession planning.
• Engineer operational workflows that ensure seamless equipment delivery and stewarding support during high‑volume operational restaurants and banquet events.
• Uphold HACCP compliance by implementing comprehensive deep‑cleaning schedules and maintaining "audit‑ready" kitchen environments.
• Maximize asset ROI by overseeing a preventive maintenance program for all heavy dishwashing and kitchen machinery.
• Drive departmental profitability by managing the P&L and implementing aggressive cost‑control measures for chemicals and labour.
• Minimize financial loss by executing strict breakage‑reduction programs and monitoring monthly operating equipment variances.
• Master inventory control through rigorous monthly audits and par‑level management of all chinaware, glassware, and silver assets.
• Guarantee product excellence by enforcing meticulous sanitation and polishing standards for all guest‑facing equipment.
• Optimize resource consumption by calibrating chemical dispensing systems to reduce waste while maintaining hygiene standards.
• Advance sustainability goals by leading waste segregation and reduction initiatives to lower the resort’s environmental footprint and disposal costs.

What are we looking for?

We look for demonstration of the following Hilton values:

• Hospitality – Passionate about delivering exceptional guest experiences.
• Integrity – Always do the right thing.
• Leadership – Lead in the industry and our communities.
• Teamwork – Strong team players in everything we do.
• Ownership – Own our actions and decisions.
• Now – Operate with urgency and discipline.

Requirements

• Tertiary qualification or collegiate‑level degree in Hospitality Management, Food & Beverage, or a related field.
• Proven management experience in stewarding or BOH operations within a high‑volume hotel, resort, or large‑scale catering environment.
• Exceptional leadership and communication skills to manage a large, diverse team of stewards and other staff.
• Strong commercial and business acumen with the ability to analyse P&L statements and manage departmental operational budgets.
• A passion for operational excellence and the vision to build a winning team focused on hygiene and efficiency.
• Extensive knowledge of HACCP, local food safety regulations, and chemical handling protocols.
• Advanced organisational skills to manage complex inventory cycles and event logistics simultaneously.
• Project and time‑management skills to oversee deep‑cleaning schedules and kitchen renovation or maintenance projects.
• Proven problem‑solving expertise, particularly in high‑pressure environments and during peak occupancy periods.
• Technical proficiency in common office software (MS Apps/Excel/Word) and procurement systems for inventory and budget tracking.

In addition to a competitive salary, you will receive a range of excellent benefits, including the Go Hilton Team Member Travel Program, staff cafeteria access, shared accommodation and transportation, and all required residency and work permits.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest and team member experiences across its global brands, united by the vision "to fill the earth with the light and warmth of hospitality." Our Team Members are at the heart of it all!