Chief Customer Experience & Conduct Audit Leader

Mashreq Bank; United Arab Emirates; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading bank in the UAE is seeking an experienced Vice President of Customer Experience and Conduct Audit. This role involves overseeing audits, identifying risks, and providing insights for process improvements to enhance customer experience across the bank's services. Candidates must have a bachelor's degree and up to 10 years of experience in internal audit, along with strong leadership and communication skills.

Qualifications

• Up to 10 years of experience in internal audit within banking.
• Strong leadership and communication skills.

Responsibilities

• Oversee audits and identify risks.
• Provide insights for process improvements.
• Enhance customer experience across the bank's services.

Skills

Leadership

Communication

Risk identification

Process improvement

Education

Bachelor's degree in a relevant field

Job description

A leading bank in the UAE is seeking an experienced Vice President of Customer Experience and Conduct Audit. This role involves overseeing audits, identifying risks, and providing insights for process improvements to enhance customer experience across the bank's services. Candidates must have a bachelor's degree and up to 10 years of experience in internal audit, along with strong leadership and communication skills.