Cargo Operations Service Delivery Lead

Emirates Airlines - Other locations; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading air and travel services provider in Dubai is seeking a Service Delivery Manager to lead Cargo operations. The role involves recommending improvements, managing staff performance, and ensuring safety and efficiency. Candidates should have a relevant degree and 5-8 years of operational experience in Air Cargo along with a valid driving license. An attractive tax-free salary and travel benefits are included. Join us in defining the future of aviation and travel.

Benefits

Attractive tax-free salary

Travel benefits including discounts on flights and hotel stays

Employee benefits

Qualifications

• 5-8 years of experience in Air Cargo or logistical services in an operational position.
• UAE Driving license or home country driving license.
• Valid license for operating equipment (Airport Driving Permit).

Responsibilities

• Lead dnata Cargo terminal Operations on shift to ensure high service delivery.
• Recommend and implement improvements to Cargo Operations standards.
• Manage problem areas and meet service delivery targets.

Skills

Cargo Operations

Ramp Operations

Safety Awareness

Supervisory Skills

Data-driven decision-making

Education

Relevant Diploma or Degree in Air Cargo or Cargo Ground Handling

Tools

dacs+

camsys

DSSm

ALTARS

Job description

A leading air and travel services provider in Dubai is seeking a Service Delivery Manager to lead Cargo operations. The role involves recommending improvements, managing staff performance, and ensuring safety and efficiency. Candidates should have a relevant degree and 5-8 years of operational experience in Air Cargo along with a valid driving license. An attractive tax-free salary and travel benefits are included. Join us in defining the future of aviation and travel.