Captain

Atlantis Dubai; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality resort is seeking a Captain for the Ossiano restaurant, providing hands-on support to ensure top-tier service. Candidates should have over 5 years in hospitality, including supervisory experience in a fast-paced environment, and a strong grasp of British culture. The role offers a competitive salary and numerous benefits, including discounted rates at global properties and comprehensive health insurance, making it suitable for those aspiring for a long-term career in luxury hospitality.

Benefits

Competitive tax-free salary

Generous food and beverage privileges

Comprehensive health insurance

Annual flights home

Variety of wellness and social initiatives

Qualifications

• Minimum 5 years’ experience in hospitality, with 1-2 years in a Captain or Supervisor role.
• Experience in a celebrity branded or brand partner restaurant.
• Deep understanding of British culture is a requirement.

Responsibilities

• Assist the Restaurant Assistant Manager in providing hands-on support.
• Drive training needs based on the brand standard.
• Provide specialist advice to guests and colleagues.

Skills

Communication skills

Supervision of diverse teams

Ability to work under pressure

Job description

Overview

Captain, Ossiano (19164)

A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to a World Away.

The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.

About The Role

As Captain at Ossiano, you will assist the Restaurant Assistant Manager providing hands-on support and assistance to colleagues to ensure that the highest levels of service and courtesy are provided to our guests, whilst delivering an exceptional standard of service. You will drive the training needs based on the Heston’s sequence of service in relations to the brand standard and have flawless understanding of guest needs and expectations. Captain will provide specialist advice to guests and colleagues and demonstrate deep knowledge of Heston’s food and beverage items.

About You

The ideal candidate must have a minimum of 5 years’ experience in hospitality with a minimum 1-2 years’ experience in a Captain or Supervisor role with a proven track record of working within a celebrity branded or brand partner restaurant. The successful candidate must possess excellent communication skills, have experience in working within a fast-paced environment, supervising large diverse teams and can work under pressure. As a brand ambassador for Heston’s and Atlantis Dubai you will build an excellent rapport with your team and our guests. Deep understanding of British culture is a requirement

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.