Branch Manager

Lemonade UAE; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

A vibrant indoor play area in Abu Dhabi is seeking a passionate Branch Manager to lead daily operations and create unforgettable experiences for kids and families. You will manage a team, ensure exceptional customer service, and drive growth through strategy implementation. The ideal candidate has management experience and thrives in a dynamic environment. Join us in a fun atmosphere where you can unlock your potential and make a difference!

Benefits

Be a Founding Member

Opportunities for career growth

Great Place to Work certified

Supportive and vibrant work environment

Qualifications

• Prior experience in a management role, ideally within indoor play area.
• Experience in a startup or growing company environment is highly desirable.

Responsibilities

• Manage daily operations, ensuring everything runs smoothly.
• Recruit, train, and inspire a team of enthusiastic staff.
• Deliver outstanding customer service and organize events.
• Drive branch success by increasing visitor numbers and revenue.
• Ensure all safety protocols are strictly followed.

Skills

Strong leadership abilities

Excellent communication skills

Problem-solving skills

Job description

Step into the world of Lemonade, where the fun never stops, and every day is a new adventure! As part of the Hattan Group, we’re more than just a place for kids to play—we’re a growing community where creativity, excitement, and smiles are our top priorities. We’re expanding rapidly and are on the lookout for passionate, energetic individuals to join us as we build something truly special. Certified as a \"Great Place to Work\", we’re dedicated to creating a work environment where our team members feel valued, inspired, and part of something bigger.

A glimpse of your typical workday

Are you someone who thrives in a lively environment? Do you have a passion for making sure every child and family has a memorable experience? If so, you could be the perfect Branch Manager for our indoor kids play area at Lemonade!

As a Branch Manager, you’ll be the leader of one of our vibrant locations, ensuring that every guest has an unforgettable experience. You’ll be at the forefront of our growth, driving the success of your branch and helping to shape the future of Lemonade

Operational Excellence

• Manage the daily operations of the play area, making sure everything runs smoothly from opening to closing
• Ensure a clean, safe, and fun environment where kids can play freely and parents can relax

Team Leadership

• Recruit, train, and inspire a team of enthusiastic staff who share your passion for creating joyful experiences
• Foster a positive, collaborative work culture where every team member feels supported and motivated

Customer Delight

• Deliver outstanding customer service, ensuring every child and parent has a fantastic time at our play area
• Organize and oversee events, activities, and parties that keep families coming back for more

Business Growth

• Drive the success of your branch by implementing strategies to increase visitor numbers and maximize revenue
• Collaborate with the head office on marketing initiatives that promote your branch and attract new customers

Safety and Compliance

• Ensure all safety protocols are strictly followed to maintain a secure environment for children
• Keep up with industry regulations and make sure your branch complies with all legal requirements

What will make you stand out

Experience

• Prior experience in a management role, ideally within indoor play area
• Experience in a startup or growing company environment is highly desirable

Skills

• Strong leadership abilities with a proven track record of managing and motivating teams
• Excellent communication skills and the ability to provide exceptional customer service
• A knack for problem-solving and thriving in fast-paced environments

Why Work with Us

• Be a Founding Member: Get in on the ground floor and help shape the future of a brand that's set to fly
• Fuel Our Growth: Play a key role in our exciting expansion and leave your mark on something truly extraordinary
• A Joyful Workplac e: Join a team where fun and laughter are just as important as the work we do
• Unlock Your Potential: With our rapid growth, you'll find countless opportunities to elevate your career
• People Come First: We're proud to be a certified \"Great Place to Work\", dedicated to creating a supportive and vibrant work environment

Ready to Make a Difference

Ready to lead and create amazing experiences for kids and families? We want you! Don’t wait—apply now and let’s make magic happen together!