Bell Captain: Luxury Hotel Guest Experience Lead

Minor International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prestigious hospitality company is seeking an experienced Bell Captain to lead the bell staff team in Dubai. This role focuses on ensuring exceptional guest experiences upon arrival and departure. The ideal candidate will have a minimum of 3 years in bell service, strong leadership skills, and excellent knowledge of Dubai's attractions. An outstanding commitment to customer service and effective communication in a multicultural environment are essential. This position promises a dynamic setting within a luxury hotel.

Qualifications

• Minimum of 3 years of experience in a front office or bell service role.
• Demonstrated leadership skills in a luxury hotel setting.
• Outstanding communication and interpersonal skills.

Responsibilities

• Oversee daily operations of the bell staff team.
• Manage guest experiences and luggage handling.
• Coordinate with departments to ensure seamless service.

Skills

Customer service

Leadership

Problem-solving

Communication

Interpersonal skills

Education

High School Diploma or equivalent

Job description

A prestigious hospitality company is seeking an experienced Bell Captain to lead the bell staff team in Dubai. This role focuses on ensuring exceptional guest experiences upon arrival and departure. The ideal candidate will have a minimum of 3 years in bell service, strong leadership skills, and excellent knowledge of Dubai's attractions. An outstanding commitment to customer service and effective communication in a multicultural environment are essential. This position promises a dynamic setting within a luxury hotel.