Bell Attendant - Concierge - Jumeirah Marsa Al Arab Residences

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group is seeking a Bell Attendant to provide exceptional service to guests upon their arrival and departure. The role includes greeting guests, assisting with their luggage, and providing information on activities and dining options. This position requires a proactive approach to customer service, anticipating guests' needs to create a welcoming environment. The ideal candidate will excel in communication and have a passion for hospitality.

Responsibilities

• Greet and assist guests upon arrival and departure.
• Provide excellent customer service and anticipate guests' needs.
• Make recommendations for activities and dining options.

Job description

JOB PURPOSE

Responsible for greeting and assisting guests with their luggage and other needs upon arrival and departure. Assists guests with inquiries and provide excellent customer service, anticipate guests' needs, and make recommendations for activities and dining options

JOB DETAILS

• Job Title: Bell Attendant
• Grade: 10- Individual Contributor
• Region: Global
• Location: Global
• Function: Front Office
• Job Family: Rooms
• Report To: Team Leader
• Direct Reports: Not Applicable
• Financial Accountability: Not Applicable