Beauty Advisor - KIKO

Azadea Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail company in Dubai is seeking a Beauty Advisor to enhance customer experience, drive sales, and achieve business KPIs. In this role, you will provide exceptional service, cross-sell products, and maintain store standards. Ideal candidates should have a high school degree with knowledge of beauty products and fluency in English. This position requires zero to one years of retail experience, focusing on customer relationship building and effective communication.

Qualifications

• Zero to one years of experience in Retail or a similar role.

Responsibilities

• Provide exceptional service tailored to customer needs.
• Meet customers' needs through effective cross-selling.
• Keep management informed about issues affecting customer experience.
• Maintain store standards for merchandise and housekeeping.
• Stay informed on market trends to enhance service.
• Adhere to brand standards.
• Achieve sales targets and business goals.

Skills

Fluency in English

Knowledge of beauty products

Education

High school degree

Bachelor’s degree

Job description

Job Description - Beauty Advisor - KIKO (BEA001309)

Beauty Advisor - KIKO ( Job Number: BEA001309 )

Description

ABOUT THE COMPANY

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

JOB PURPOSE

The Beauty Advisor - KIKO is responsible for enhancing customer experience, driving sales, and achieving business KPIs aligned with the brand's strategy.

RESPONSIBILITIES

• Provide exceptional service by greeting and assisting all customers with appropriate behaviours tailored to meet their needs. Maintain brand standards in attitude, appearance, and makeup application.
• Meet customers' needs by effectively cross-selling products.
• Keep management informed about any issues that need resolution to enhance customer experience and achieve desired results, including trends, stock availability, and store tidiness.
• Contribute to maintaining qualitative standards by arranging merchandise, replenishing inventory, stocking shelves, ensuring proper housekeeping of the store, and upholding quality standards for customer care aligned with the brand's expectations.
• Remain informed on market trends on a consistent basis.
• Ensure adherence to the brand’s standards as outlined in the Store Book and clarified by store managers.
• Deliver on business goals set by the store manager, focusing on customer experience quality, achieving sales targets, and KPIs.

Qualifications

LANGUAGE & TECHNICAL SKILLS

• Fluency in English.

Specific Expertise

• Knowledge of beauty products especially particular lines of cosmetics.

EDUCATION

• High school degree.
• Bachelor’s degree is a plus.

EXPERIENCE

• Zero to one years of experience in Retail, or a similar role.

BEHAVIORAL COMPETENCIES

Customer Focus

Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.

Plans and Aligns

Plans and prioritizes work to meet commitments aligned with organizational goals. For example, adopts a sequence of activities that allows for optimal efficiency and effective coordination with others. Makes skillful use of resources and support to deliver efficient, high-quality work.

Ensures Accountability

Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.

Communicates Effectively

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking.

Self-Development

Actively seeks new ways to grow and be challenged using both formal and informal development channels. For example, takes advantage of available opportunities to update knowledge, skills, and abilities and to apply them on the job. Seeks guidance concerning opportunities and resources for continuous learning and development.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.

Organization

Kiko

Primary Location

United Arab Emirates-UAE, Dubai, The Dubai Mall