Banquet Waiter

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Abu Dhabi is seeking a dedicated and flexible individual for a full-time role within the Food & Beverage Division. The ideal candidate will possess a diploma in hospitality or have at least one year of experience in a reputable establishment. Responsibilities include providing exceptional customer service, maintaining cleanliness, and assisting in operational duties. The position offers competitive salary and comprehensive health benefits, as well as opportunities for training and career advancement.

Benefits

Competitive salary

Health insurance

Career advancement opportunities

Training programs

Transportation services

Employee wellness programs

Qualifications

• Fresher or 1 year experience in a 4-5 star hotel.
• Ability to recommend food and beverage combinations.

Responsibilities

• Provide courteous and professional service at all times.
• Maintain cleanliness and organization of the work area.
• Assist in inventory of operating equipment.

Skills

Customer service

Flexibility

Knowledge of food and beverage

Teamwork

Education

Diploma or degree in vocational hospitality

Job description

MAIN DUTIES AND RESPONSIBILITIES

• To provide a courteous professional efficient and flexible service at all times following Rixos Standards of Performance.
• To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
• To carry out any other reasonable duties and responsibilities as assigned.
• To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager.
• To perform opening and closing procedures established for the place of work as assigned.
• To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
• To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
• To ensure that the place of work and surrounding area is kept clean and organized at all times.
• To handle guest enquiries in a courteous and efficient manner.
• To establish a rapport with guests maintaining good customer relationship.
• To monitor operating supplies and reduce spoilage and wastage.
• To report guest complaints or problems to Managers if no immediate solution can be found and assure follow up with guests.
• To assist in carrying out monthly quarterly biyearly yearly inventory of operating equipment.
• To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
• To provide friendly courteous and professional service at all times.
• To maintain good working relationships with colleagues and all other departments.
• To read and understand the hotels Employee Handbook and to adhere to the hotels rules and regulations and in particular the policies and procedures relating to Fire Hygiene Health and Safety.
• To comply with local legislation as required.
• To respond to any changes in the department as dictated by the needs of the hotel.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned including redeployment to alternative departments/areas if required to meet business demands and guest service needs.
• To attend training and meetings as and when required.

QUALIFICATIONS

Diploma or degree in vocational hospitality fresher or 1year experience in 45 star hotel.

ADDITIONAL INFORMATION

• Competitive Salary and Compensation:
  • Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
• Training and Development Opportunities:
  • Access to training programs and development opportunities to enhance skills and advance within the company.
• Career Advancement:
  • Opportunities for career growth and advancement within the Rixos Hotels group.
• Health and Wellness Benefits:
  • Comprehensive health insurance coverage.
• Employee Recognition Programs:
  • Recognition programs to acknowledge and reward outstanding performance and dedication.
• WorkLife Balance:
  • Policies and practices that promote a healthy worklife balance including flexible scheduling where possible.
• Uniforms and Dress Code:
  • Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
• Social Events and Activities:
  • Participation in social events teambuilding activities and employee gatherings to foster a positive work culture.
• Transportation Services:
  • Transportation services.
• Employee Wellness Programs:
  • Wellness programs such as fitness classes or gym access to promote a healthy lifestyle.

Remote Work

No

Employment Type

Fulltime