Associate Manager, Operations & KPI Insights

MAJID AL FUTTAIM; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail company in Dubai is seeking an Associate Manager - Operations to support the Operations Team by ensuring smooth communication, accurate reporting, and administrative coordination. The role includes maintaining high customer satisfaction, analyzing KPIs, and preparing reports. Candidates should have a degree in business administration or a related field and possess strong organizational and communication skills. Join a dynamic environment with over 45,000 colleagues committed to delivering exceptional experiences.

Qualifications

• Bachelor's degree in a relevant field is preferred.
• Experience in retail operations or administration is an advantage.
• Proficient in MS Office is required.

Responsibilities

• Ensure clear communication between internal departments.
• Act as a contact point between Stores and Operations.
• Prepare operational performance reports.

Skills

Strong communication skills

Coordination skills

Problem-solving mindset

Attention to detail

Education

Bachelor’s degree in business administration, Retail Management, or related field

Tools

MS Office (Excel, PowerPoint, Word)

Job description

A leading retail company in Dubai is seeking an Associate Manager - Operations to support the Operations Team by ensuring smooth communication, accurate reporting, and administrative coordination. The role includes maintaining high customer satisfaction, analyzing KPIs, and preparing reports. Candidates should have a degree in business administration or a related field and possess strong organizational and communication skills. Join a dynamic environment with over 45,000 colleagues committed to delivering exceptional experiences.