Assistant Quality & Learning Manager — Luxury Hospitality

Jumeirah Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality brand in the United Arab Emirates is seeking an Assistant Quality Manager for the Madinat Jumeirah Resort. The role includes supporting quality audits, coordinating training initiatives, and maintaining quality systems. Candidates should have 1-2 years of relevant experience and a Bachelor's degree in a related field. Strong organizational and communication skills are essential. The position offers a competitive, tax-free salary and a supportive work environment that fosters growth and professional development.

Benefits

Colleague discounts on food, beverage, and hotel stays

Comprehensive healthcare and life insurance

Performance-based incentives

Paid annual leave entitlement

Qualifications

• Minimum of 1-2 years of experience in Quality, Learning & Development, or similar role.
• Strong organizational, communication, and coordination skills with attention to detail.
• Demonstrates a proactive and service-oriented attitude.

Responsibilities

• Support all internal and external quality audits and review reports.
• Coordinate with Department Trainers for On-Job Trainings.
• Analyze training, audit, and Medallia data for insights.
• Ensure adherence to L&D and Quality SOPs and drive improvement.

Skills

Communication skills

Coordination skills

Organizational skills

Attention to detail

Proficiency in MS Office Suite

Education

Bachelor’s degree in human resources, Business Administration, Education, or related field

Tools

MS Office Suite

Data management tools

Job description

A luxury hospitality brand in the United Arab Emirates is seeking an Assistant Quality Manager for the Madinat Jumeirah Resort. The role includes supporting quality audits, coordinating training initiatives, and maintaining quality systems. Candidates should have 1-2 years of relevant experience and a Bachelor's degree in a related field. Strong organizational and communication skills are essential. The position offers a competitive, tax-free salary and a supportive work environment that fosters growth and professional development.