Assistant Outlet Manager

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality establishment is seeking an Assistant Outlet Manager for its F&B Service team in Dubai. The ideal candidate will lead daily operations, ensure exceptional service, and manage team performance. Candidates should have 3-5 years of relevant experience in the luxury industry and possess a Bachelor's Degree in Hospitality. Additional language skills and strong leadership abilities are essential for success. The position offers a competitive tax-free salary and comprehensive benefits including healthcare and accommodation.

Benefits

Supportive work environment

Healthcare and life insurance

Colleague discounts on food and beverages

Paid annual leave and flight home

Competitive salary

Qualifications

• 3-5 years of experience in a similar role within the luxury industry.
• Fluency in additional languages like Arabic, Mandarin, French, Spanish, Italian, German, or Russian is required.

Responsibilities

• Lead the day-to-day operations of the outlet, ensuring exceptional service delivery.
• Drive outlet performance through effective team leadership and training.
• Collaborate on initiatives to grow market share and optimize revenue.

Skills

Leadership and Team management skills

Additional languages required

F&B Service experience

Education

Bachelor's Degree in Hospitality

WSET Level 2 or 3 is desirable

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Burj Al Arab

Jumeirah Burj Al Arab, Dubai’s most iconic hotel and a global symbol of Arabian hospitality, stands as the flagship of Jumeirah’s exceptional portfolio. Its sail-shaped structure, one of the world’s most photographed superstructures, redefined luxury hospitality when it opened in 1999. The hotel offers a collection of exquisite destination dining and wellness experiences.

About the Job

An opportunity has arisen for an Assistant Outlet Manager to join the F&B Service team in Jumeirah Burj Al Arab. The main duties and responsibilities of this role:

• Lead the day-to-day operations of the outlet, ensuring exceptional service delivery and adherence to brand standards.
• Create memorable dining experiences by engaging with guests and personalizing service based on guest preferences and feedback.
• Drive outlet performance through effective team leadership, motivation, and regular training that enhances service and product knowledge.
• Collaborate on strategic initiatives to grow market share and optimize revenue while maintaining cost efficiency.
• Manage inventory, supply requisitions, and cashiering functions to ensure smooth and profitable operations.
• Proactively resolve guest concerns and service escalations, turning challenges into opportunities for guest satisfaction.

About You

The ideal candidate for this position will have the following experience and qualifications:

• 3-5 years of experience in a similar role within the luxury industry
• Bachelor's Degree in Hospitality
• WSET Level 2 or 3 is desirable
• Additional languages required (Arabic, Mandarin, French, Spanish, Italian, German or Russian)
• Leadership and Team management skills

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)