Overview
Following the recent opening of the new Grand Hyatt Dubai Waterpark, our team continues to grow. We are looking for a service-oriented Sales professional who enjoys working in a fast-paced leisure environment and is comfortable combining relationship building with operational sales execution.
This role is ideal for someone who values brand alignment, guest experience, and long-term partnerships, and who is motivated to grow within a structured hospitality environment.
Key Responsibilities
- Sales & Business Development: Identify, prospect, and convert new business opportunities for daily Waterpark access across B2B, B2C, and DMC segments, while maintaining a strong focus on guest experience and brand values.
- Sales & Business Development: Prepare tailored proposals, coordinate commercial terms within established guidelines, and support deal closures aligned with revenue targets.
- Sales & Business Development: Support sales initiatives aimed at increasing market penetration and brand visibility in the leisure and attractions sector.
- Sales & Business Development: Maintain an active and well-managed pipeline of partners, including tour operators, concierge companies, corporate groups, online platforms, and schools.
- Account Management & Relationship Building: Build, manage, and grow long-term relationships with existing partners to encourage repeat business and joint promotional activities.
- Account Management & Relationship Building: Act as a reliable point of contact by ensuring timely communication, structured follow-ups, and clear coordination on all enquiries, proposals, and agreements.
- Account Management & Relationship Building: Participate in trade events, networking sessions, and familiarization trips (FAMs) to strengthen brand presence and partner engagement.
- Account Management & Relationship Building: Provide accurate and up-to-date product knowledge, pricing information, and operational details to partners.
- Collaboration & Cross-Functional Support: Work closely with Marketing to support targeted campaigns, seasonal offers, and promotional packages.
- Collaboration & Cross-Functional Support: Coordinate with Waterpark Operations and Front Office teams to ensure seamless guest experiences for partner and group bookings.
- Collaboration & Cross-Functional Support: Support Revenue Management with market insights, competitor observations, and basic forecasting input.
- Collaboration & Cross-Functional Support: Assist in the development and maintenance of sales tools, presentations, and materials supporting the Waterpark’s commercial strategy.
- Collaboration & Cross-Functional Support: Operate comfortably within structured approval processes and cross-department hierarchies.
- Reporting & Administration: Track sales performance, conversion rates, and revenue against agreed targets.
- Reporting & Administration: Maintain accurate CRM records, partner documentation, contracts, and activity logs.
- Reporting & Administration: Provide regular performance updates and insights to the Waterpark management.
- Reporting & Administration: Monitor competitor activity and market trends relevant to the leisure and attractions sector.
Benefits
- A UAE employment visa sponsorship.
- Complimentary meals prepared by our culinary team.
- Company-provided transportation for your convenience.
- Accommodation arranged by the company.
- Exclusive discounts at Hyatt food & beverage outlets across Dubai.