Assistant Account Manager- Third Party Sales Channels

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading financial institution in Abu Dhabi is seeking a professional to achieve growth and sales targets by managing vendor relationships and overseeing sales teams. The ideal candidate will have a Bachelor's degree in business and at least 3 years of experience in Retail Banking, focusing on Credit Cards and Loans. Strong communication and analytical skills are essential, as well as a good understanding of the banking industry. This is a full-time position with no remote work option.

Qualifications

• Minimum 3 years experience in Retail Banking, Credit Cards & Loans Sales preferred.

Responsibilities

• Achieve growth and sales targets by managing vendor relationships.
• Guide sales teams to meet personal loan & credit card targets.
• Supervise and monitor sales performance and compliance.
• Train new sales force on products and policies.

Skills

Good Product knowledge

Excellent communication skills

Good understanding of banking industry trends

Good market awareness of product range

Good analytical skills

Education

Bachelor's degree in business administration, Finance or a related field

Job description

JOB PURPOSE

• Role holder is assigned to achieve growth and sales targets by successfully managing third party vendor relationships.
• Oversee and guide third-party sales teams to ensure the achievement of personal loan & credit card targets with strong emphasis on maintaining a customer-centric approach. Monitor performance and ensure all sales efforts align with FAB standards and regulations.

ACCOUNTABILITIES

Supervision of Subordinates:

• To guide the sales force on policies product features & benefits (conventional & Islamic products), fraud risk, code of conduct etc.
• To liaise the cross functional teams incl credit unit.
• Work with Ops Risk & Fraud Risk Team to mitigate risk on program.
• Ensure high service levels with companies & internal staff and manage customer complaints within TAT.
• Train new sales force on FAB products process & policy.
• Preparing newsletter on each company monthly.
• Conduct daily meetings with sales team & drive cards productivity.
• Work with company owners, Sales Managers, Team Leaders & sales staff to drive business.
• Roll out sales contests to motivate staff & achieve targets.
• Set up kiosks in various strategic companies & enhance business.
• To ensure quality by monitoring customer recordings on a regular basis.
• List companies to generate bulk business for closure by sales staff.
• Drive the sales force & generate business from listed companies.
• Review Business MIS & share trends with company & staff.
• Reduce application returns; ensure high approval rates on applications etc.

Job Specific Accountabilities:

• Sales Target by Region multi product.
• Performance monitoring and Team management.
• Customer Satisfaction.
• Compliance and standards.

Qualifications

Minimum Qualification

• Bachelors degree in business administration Finance Banking or a related major field of study.
• Minimum 3 years experience in Retail Banking Credit Cards & Loans Sales preferred.

Minimum Experience

• Good Product knowledge.
• Excellent communication skills.
• Good understanding of banking industry trends in the local market.
• Good market awareness of product range and pricing.
• Good analytical skills.

Remote Work

No

Employment Type

Full-time