Arabic Enrolment Advisor – Language Courses (Telesales) Dubai

Eton Institute; Dubai; Presencial; AED 60 000 - 90 000; Tempo integral

Resumo da oferta

Eton Institute is seeking a motivated Course Enrollment Advisor (Arabic Speaker) to join our B2C Sales team in the UAE. The role covers on-site opportunities in Dubai Knowledge Park and Yas Island, Abu Dhabi, and focuses on guiding learners to the right language courses and training solutions.

Responsibilities include converting enquiries, advising on courses, following up leads, and achieving monthly targets. Strong Arabic and English communication is essential, with CRM experience a plus.

Qualificações

• Minimum 2 years in sales, telesales, customer service, enrolment, or similar roles.
• Experience in education or training industry preferred.
• Must be an Arabic speaker with excellent spoken and written English.
• Strong communication, negotiation, and relationship-building skills.
• Positive attitude, willingness to learn, and target-driven mindset.
• Ability to manage multiple enquiries in a fast-paced environment.

Responsabilidades

• Convert enquiries into enrolments through calls, emails, online consultations, and face-to-face interactions.
• Advise learners on language courses, professional training, and educational solutions.
• Follow up on leads, quotations, registrations, and pending enquiries to maximise conversions.
• Build and maintain relationships with new and existing clients.
• Achieve monthly sales, enrolment, and revenue targets.
• Maintain accurate customer records and sales activities in the CRM.
• Deliver excellent customer experience throughout the enrolment journey.
• Collaborate with internal teams to ensure smooth onboarding and course delivery.
• Identify customer needs and recommend suitable courses to maximise sales opportunities.

Conhecimentos

Arabic speaker

Sales

Customer service

Communication

Negotiation

Relationship building

Target driven

Ferramentas

Zoho CRM

Salesforce

Descrição da oferta de emprego

Eton Institute is seeking a motivated Course Enrollment Advisor (Arabic Speaker) to join our B2C Sales team in the UAE. The role covers on-site opportunities in Dubai Knowledge Park and Yas Island, Abu Dhabi, and focuses on guiding learners to the right language courses and training solutions.

Responsibilities include converting enquiries, advising on courses, following up leads, and achieving monthly targets. Strong Arabic and English communication is essential, with CRM experience a plus.