Telesales – B2C (Course Enrollment Advisor – Arabic Speaker) – Dubai & Abu Dhabi

Eton Institute; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Eton Institute is seeking a motivated Course Enrollment Advisor (Arabic Speaker) to join our B2C Sales team in the UAE. The role covers on-site opportunities in Dubai Knowledge Park and Yas Island, Abu Dhabi, and focuses on guiding learners to the right language courses and training solutions.

Responsibilities include converting enquiries, advising on courses, following up leads, and achieving monthly targets. Strong Arabic and English communication is essential, with CRM experience a plus.

Qualifications

• Minimum 2 years in sales, telesales, customer service, enrolment, or similar roles.
• Experience in education or training industry preferred.
• Must be an Arabic speaker with excellent spoken and written English.
• Strong communication, negotiation, and relationship-building skills.
• Positive attitude, willingness to learn, and target-driven mindset.
• Ability to manage multiple enquiries in a fast-paced environment.

Responsibilities

• Convert enquiries into enrolments through calls, emails, online consultations, and face-to-face interactions.
• Advise learners on language courses, professional training, and educational solutions.
• Follow up on leads, quotations, registrations, and pending enquiries to maximise conversions.
• Build and maintain relationships with new and existing clients.
• Achieve monthly sales, enrolment, and revenue targets.
• Maintain accurate customer records and sales activities in the CRM.
• Deliver excellent customer experience throughout the enrolment journey.
• Collaborate with internal teams to ensure smooth onboarding and course delivery.
• Identify customer needs and recommend suitable courses to maximise sales opportunities.

Skills

Arabic speaker

Sales

Customer service

Communication

Negotiation

Relationship building

Target driven

Tools

Zoho CRM

Salesforce

Job description

Dubai, United Arab Emirates | Posted on 10/20/2026

Eton Institute is looking for a motivated, customer-focused, and target-driven Course Enrollment Advisor (Arabic Speaker) to join our B2C Sales team, with opportunities available in Dubai Knowledge Park and Yas Island, Abu Dhabi.

This role is ideal for someone who enjoys sales, building customer relationships, achieving targets, and helping learners find the right language courses and training solutions.

Key Responsibilities

• Convert enquiries into enrolments through phone calls, emails, online consultations, and face-to-face interactions.
  
• Advise prospective learners on language courses, professional training, and educational solutions.
  
• Proactively follow up on leads, quotations, registrations, and pending enquiries to maximise conversions.
  
• Build and maintain strong relationships with new and existing clients.
  
• Achieve monthly sales, enrolment, and revenue targets.
  
• Maintain accurate customer records, sales activities, and follow-ups in the CRM system.
  
• Deliver an excellent customer experience throughout the enrolment journey.
  
• Work closely with internal departments to ensure smooth learner onboarding and course delivery.
  
• Identify customer needs and recommend suitable courses to maximise sales opportunities.
  

Requirements

• Minimum 2 years of experience in sales, telesales, customer service, enrolment, or a similar role. Experience in the education or training industry is preferred.
  
• Must be an Arabic speaker with excellent spoken and written English.
  
• Strong communication, negotiation, persuasion, and relationship-building skills.
  
• Positive attitude, willingness to learn, and a target-driven mindset.
  
• Ability to work in a fast-paced environment and manage multiple enquiries effectively.
  
• Experience with CRM systems such as Zoho or Salesforce is an advantage.
  

Work Locations

Important: Applicants must currently reside in the UAE and be willing to work on-site at either of the above locations.