Course Enrollment Advisor – Dubai

Eton Institute; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

Eton Institute in Dubai is seeking a Course Enrollment Advisor to join our customer-centric team. This role is perfect for individuals who excel in sales and enjoy assisting learners in finding the right training solutions to meet their educational goals.

Responsibilities include converting enquiries into enrolments, advising prospective learners about courses, and maintaining client relationships. Ideal candidates will have a minimum of 2 years’ experience in sales or customer service, excellent communication skills, and experience with CRM systems.

Qualifications

• Minimum 2 years of experience in sales, customer service, enrolment, or a similar role.
• Strong communication, negotiation, and relationship-building skills.
• Excellent spoken and written English.

Responsibilities

• Convert enquiries into enrolments through various channels.
• Advise prospective learners on courses and educational solutions.
• Maintain accurate records within the CRM system.

Skills

Sales experience

Customer service

Communication skills

Relationship-building

Negotiation skills

English proficiency

Tools

CRM systems (ZOHO, Salesforce)

Job description

Dubai, United Arab Emirates | Posted on 06/04/2026

Eton Institute is looking for a motivated and customer-focused Course Enrollment Advisor to join our Dubai team.

This role is ideal for someone who enjoys working with people, achieving sales targets, and helping learners find the right training solutions to achieve their goals.

Key Responsibilities

• Convert enquiries into enrolments through phone, email, online, and face-to-face consultations.
• Advise prospective learners on language courses, professional training, and educational solutions.
• Build and maintain strong relationships with new and existing clients.
• Follow up on leads, quotations, registrations, and pending enquiries.
• Achieve monthly sales and enrolment targets.
• Maintain accurate records within the CRM system.
• Deliver an exceptional customer experience throughout the enrolment journey.
• Work closely with internal departments to ensure smooth learner onboarding and course delivery.

Requirements

• Minimum 2 years of experience in sales, customer service, enrolment, or a similar role. (Preferred experience within the education industry)
• Strong communication, negotiation, and relationship-building skills.
• Excellent spoken and written English.
• Experience with CRM systems such as ZOHO or Salesforce is an advantage.
• Previous experience within the education, training, or language learning industry is preferred.

If you are target-driven, customer-focused, and passionate about education, we would love to hear from you.