Course Enrollment Advisor - Abu Dhabi

Eton Institute; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Eton Institute in Abu Dhabi is seeking a Course Enrollment Advisor to enhance customer satisfaction and manage sales. The ideal candidate will have at least 2 years of relevant experience and strong communication skills.

You will convert enquiries into enrolments, advise learners on courses, and achieve sales targets. This role is perfect for someone who thrives in a dynamic environment and is passionate about helping others achieve their learning goals.

Join our dedicated team in a fast-paced educational setting and make a difference!

Qualifications

• Minimum 2 years of experience in sales, customer service, enrolment, administration, or similar role.
• Excellent spoken and written English.
• Experience within the education, training, or language learning industry is preferred.

Responsibilities

• Convert enquiries into enrolments through various communication channels.
• Advise prospective learners on courses and training.
• Achieve monthly sales and enrolment targets while providing exceptional service.
• Handle enquiries and follow up on leads and registrations.
• Support learner onboarding and maintain CRM records.
• Assist with class assignments and resolve learner concerns.
• Provide reception coverage and support daily operations.
• Maintain common areas and assist with office procedures.

Skills

Sales experience

Customer service skills

Communication skills

Organizational skills

Interpersonal skills

CRM software knowledge

Education

Bachelor's Degree or equivalent qualification

Tools

ZOHO

Salesforce

Job description

Abu Dhabi, United Arab Emirates | Posted on 06/04/2026

Eton Institute is seeking a dynamic and customer-oriented Course Enrollment Advisor to join our Abu Dhabi team.

This role combines sales, customer service, learner support, and office administration responsibilities, making it ideal for a professional who enjoys a varied and fast-paced environment.

Key Responsibilities

• Convert enquiries into enrolments through phone, email, online, walk-in, and face-to-face consultations.
• Advise prospective learners on language courses, professional training, and educational solutions.
• Achieve monthly sales and enrolment targets while delivering exceptional customer service.
• Handle enquiries professionally and ensure timely follow-up on leads, quotations, and registrations.
• Support learner onboarding and maintain accurate CRM records.
• Assist with class assignments, training material distribution, and resolving learner or teacher concerns.
• Provide reception coverage and support the day-to-day operation of the centre.
• Support office management activities, maintain common areas, and assist with office opening and closing procedures when required.
• Work closely with internal departments to ensure a seamless learner experience.

Requirements

• Minimum 2 years of experience in sales, customer service, enrolment, administration, or a similar role.
• Strong communication, organizational, and interpersonal skills.
• Excellent spoken and written English.
• Bachelor's Degree or equivalent qualification.
• Experience with CRM systems such as ZOHO or Salesforce is an advantage.
• Previous experience within the education, training, or language learning industry is preferred.

If you are passionate about customer service, sales, and helping learners achieve their goals, we would love to hear from you.